Intelligencer photo by Henry Bury Owner-operator Billy Urquhart of Academy Towing is with two of his trucks. ' With those agreements, CAA members can call Academy Towing directly for emergency service instead of having to go through the CAA 1-800 number. Urquhart has had to increase his fleet of vehicles to serve CAA clients. He now operates 10 tow trucks, two light service vehicles that assist motorists with tire changes, battery boosts and locked doors, and a new 'battery assist' van that's outfitted to do mobile battery sales and service for everything from a motorcycle to a transport. "It's been an excellent move on our part to join the partnership with CAA because it's a highly recognized company Besides, it's keeping our people employed in the Quinte region." Urquhart said his business is expanding again with the recent introduction of heavy towing services. He purchased a medium/heavy duty tow truck that can pull tractor-trailers, buses and motor homes. An even heavier tow truck, with a tandem axle unit, is on order and should arrive at the compound by June. "Our biggest job is to get people back on the road again. We're like the shining knight who comes to rescue them. Only now, we can do it on an even bigger scale," said Urquhart.