reasons that the Potts do not see big chain bookstores as progress. "A million books in a store does not necessarily mate it a good bookstore. A big bookstore yes! A good bookstore? Most likely not, but again it depends on how you define a good bookstore. And almost certainly you won't find staff there with the kind of qualifications that you'll find in Changing Times where James and Audrey hold Europe equivalents of Masters degress between the two of them in Language Arts, Developmental Psychology, Health and Nutrition. months for a credit There is usually nothing wrong \~ JT -- * - - i~: ~U *U~ U~^V o^l W Kru lisher these returns can become quite a logistic and other nightmare, inai s WIKIC u*t IVKUUUUMW* ,,*«,, comes in. He buys these books sometimes OR title, usually as an ui^ortedrnk at staiMy reduced prices, that ^ -- ,,,w, i reason why d,^ the ^^ prices of of KnnVs books at Changing Times are quite often onen so unbelievably uaucucvouiv cheap. wu^p. Usually ^*~~j less ton ? of the regular prices and it is not unusual to find books at less than 20% of the origM than dumping i itttian dumping a a pile puc of ui remainder icuioujuk* books vw**» in ^ fee ~ store,, or ,, in front of a K-Mart or other outlet toit It requires careful selection, sorting through thousands of boote to find the gmis,te real hiys, the books \.___ lasting value, the books that have collector's value. And that means weekly trips to the wholesaler. The main warehouse where they get their books from has over 85,000 square feet of display area and another 25,000 of receiving and sorting. It is open for the general public at the same great prices as at Changing Times, but the assortment is for many people just too oveiwhelming. Changing Times is a different kind of bookstore with this kind of time and effort spent on the remainder aspect of the book business. Of course they do also carry what is often called 'The front list" the best selte, hot off the press, butthe Potts admdt that they iraysometim t-^i tot liiu^^j^u.. they entered M ^^c Koiatv-ino r>f ihfifinnt list and their remainder inventory. It happens quite ··«often * 3iiarpnccuiuci^ijv^. AIJCM-VJV^^^^^.^^ Seat of the Soul, recently on Oprah, always sold for $7.99 at Changing Tunes, now they have to charge the regular 20% off cover price. Yes, the best sellers are usually at a 20% disc^t at Changing Times. Why did they come downtown? The Potts are downtown people, because they are native Europeans. According to James and Audrey, in Europe the only place where any retailer would dream to go is downtown. If and when you can afford it you buy your place downtown. Downtown is where the action is. And this is not just a slogan, it really is. People go downtown when they are on the prowl, when they want to buy something special, when they want to have a Changing Times is a good time while doing it Downtown is a heath of fiesh air and shopping malls are looked upon with disdain. different kind of They are work, you only go there when you have to. Downtown makes buying a gift, whdher it be for yourself or bookstore in the sense that more than 75% of the inventory consists of "Remainder books". In short that means Publishers' returns from overstock at retail outlets. Every bookstore has the right to return books to the Publisher after three i