High-efficiency expertise is D&K's stock in trade, part 2

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like the other moves to Albion and ColeSave money? Great, you say. man streets. Help save the environment at the same "The business from the very beginning time? You bet. has doubled each year in sales volume," says McMullen, a former That puts you and D&K Heating and Air ConditionLennox territory manager! ing on the same wavewho signed on as DeBruyn's, length. partner in March, 1989, im-, "We like to think of ourpressed with both growth selves as efficiency experts," and potential. explained Bob McMullen, a "We are now at the point partner in the business with this building (the old Canafounder Ben DeBruyn. "The dian Tire site on Coleman) majority of the products we cannot accommodate our; carry are all environmenstaff and our future plans of tally sound products bedeveloping." cause they all have high efOne-third of the new locaficiency." tion's vast space will be de-. These days that means voted to a fireplace and apthings like ground-source pliance and barbecue show-; heat pumps, which extract room, he said; the rest to; natural heat from the earth storage and a sheet metal' or ground water to heat a shop for custom duct work. · home and water - a method D&K Heating and Air four times more efficient Diane McMullen decorates. Conditioning has some 20; than an electric furnace, employees -- one of whom is' McMullen says. "For every dollar that you there primarily to ensure customer satispay to heat your house you get $4 worth of faction; 15 vehicles on the road; and three heat out of it." radio-dispatched 24-hour service vehicles. (D&K carries the Water Furnace line, It also is affiliated with several highly! "highest-rated on the market today.") regarded professional organizations It also means things like the top-of-the- such as the Canadian Wood Energy Insti-. line Lennox Pulse furnace, which he says tute, Canadian Earth Energy Association can provide savings of 40 to 50 per cent and Canadian, Ontario and Quinte home over standard gas furnaces. builders' associations - which certify them And it means a growing focus on wood as installers and help keep them current r heat, in both fireplaces and wood stoves. with changes in codes and technology, "We try to promote that if you're going to through updated training. cut down a tree to burn, it should be They are also a certified R2000 heat re- burned for heat," he said. cpvery ventilator (HRV) installer -- putAll these things and more are being ting them a step ahead of the Ontario showcased to better advantage now with Building Code regulation that will make, D&K's May 1 move to a 9,000 square foot HRVs a necessity in new homes by 1995 to; location in the Belleway Mall, one mile ensure efficient air change and better north of Highway 401 on Highway 62. quality air. It's the business' fourth location since "We really do try and strive for quality," DeBruyn established it in a Stirling ga- McMullen says. "We're certainly not perrage in 1985 -- and it is growth-driven, fect, but we're getting better." i

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