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Whitby Free Press, 1 Aug 1990, p. 7

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PAGE SEVEN word is rarely beard in non-medical circles, iatrogenic illnes- ses arequite common - doctors are constantly treating the side- effects of previous treatments. Elderly patients in particular end up on a plethora of drugs, each one intended to treat the adverse interactions of the previous ones. Every one of us knows* of cases where a person, perhaps ourselves, bas been to two different doctors and got entirely different diagnoses and prescriptions. Yet we are meant to believe that ail physicians are equaily trained and are capable, of dispensing the best treatments available 'or referring us to someone who can. Since we place our very lives in-their hands, we should expect notbing less. Doctors, like dentists, lawyers, accountants and arcbitects are professionals. Professionals are people that we exnploy because they have specific knowledge and abilities that we need on an irregular basis. There is a mystique about the professions that still ailows tbem te send you a bill which simply states "for services rendered" with notbing itemized. The charges are usually rounded off te the neareat hundred or thousand. Yet *we are constantly disappointed with the resuits, the manner in wbicb they were achieved, or the cost. Several years back, I had a lawyer sue a contracter in small eaims court te recover the costs of repairing some shoddywoknansbip. By the time the lawyer had charged me for the calîs I made te him te remind him te do his job, there wasn't much left. No one likes te hire a Iawyer - the legal process seems very, very'involved - unnecessarily so. Sometimes lawyers lose themselves in their own legalese. I have a niortgage which was supposed te have been cbecked by both the bank and my lawyer y et bas two serious tyorphical errors. Wluile searching somte tities at the Retry office for an earheèr columin, I carne acros a purchase agreement involving four people, two buyers and two sellers. The agreement extensively defines the individuels as "the party of the first part, ... second part, ... tbird, etc. The rest of the document refers only to the buyers and sellers without saying who was wbich - a lot of paper and baffiegab ... all quite wrong. Recently I hired an architect te prepare some plans for renovating a building te bouse the Free Press. The plans were so ful] of errors as te be unusable and took ten times as long te prepare as they should have. Engineering is also a profession and when an engineer proide bs oininwe expect it te be correct. eepc thatbrigeswill hol cars and the sewers will work - usually they do. But when an engineer writes the ind of irrelevant and inaccurate report that was presented te Town Council a few weelcs back on the subject of the Florence Heard bouse, our confidence in all engineers is shaken. Accountants too have allowed their halos to slip. The enquiry nte the failure of the Principal group in Aberta found dozens of accounitants who looked the otber way. Professionals simply don't deliver the kind of expertse and excellence tbat they would lead us te believe. A lot of tbem would blame it on their inability te get or keep good staff, but that is cold comfort te the client who bas just been ripped off ...professionally. Their image in not improved by the fact tbat mst professional organizations "close ranks" when one of their members is underatak The problem, I suspect, bas les te do witb diminishing standards as it ban with a society whose own knowiedge is vastly mncreasod from when theso professionse carved out their societal niches. A hundred years ago, physicians were revered. They stood between Mie and death at a time when death bad many more guises than today. Peopbe accepted life with quiet fatalism consulted as opposed te beinýg7led.- The Professions have chànged dramaticaly i the last bundred years - the advançes in their abilities have been astounding - exceeded onfly by the increased knowledge and expectations of their dlientele. The mystique is gone. "TEDDY" MOWEp TEE BR1TSH 9MP1R'S BONNIEST BABY, AUGUSTr 1924 James Edward Rowe of Whitby, aged t wo years, won first prize out of 60,000 entries ini a British Empire baby contest held in connection with the Wembley Exhibition of 1924. Heolis seen riding in a car with bis mother, Mrs. Thomas L. Rowe. Teddy died at the age of eight years,of the flu, in 1930. Wldtbr AMMafw photo 10 TZARS AGO from the Wednesda ul 30, 1980 edition of the WIUTB FREE PRESS " George Lofhouse is the recipient of the Peter Ferry Award as Whitby's Outatanding Cit zen of 1979. " Th4 Rt. Rev. Robert Cune, Auxiliary Bishop of Toronto, lias established the new Holy' F cly parish in Whitby. 0 w tombstones have been discovered during the demolition of the James Holden bouse on Dui idas Street East. " Pai àI iggins, grandson of Whitby Chronicle editor W. H. H1iggixis, will place a plaque on the[ old Chronicle building north of the Royal Hôtel on July 30. 25 TZARS ACO from the Wednesday, July 29,1965 edition of the wHITDY WEEL NEWS *Soule town officials are sayirmg devlopment of Heydenshore Park should replace the old comt bouse as Whitby's 1967 Centennial project. Theb first of Canadals many postal strikes of tbe last 25 years, ended today. *Jaipies Blair Mowat, a Wbitby volunteer fire fighter for 50Oyears, <ied on July 26 at the ag'q of 77. *Scotts Cbicken Villa bas opened its flr-st Whitby outlet at Dundas and Centre Streets& 125 TZARS AGO from the Thursday, July 27, 1865 edition of the W TY CIXRONICLEC * 11tch and Brother's new hardware store offers a wide assortment of agricultural implements for sale. e Tvýenty-seven inembers ofthe Whitby Volunteer Infantxy Company took part in a rifle match on July 24. e T. W McMillan & Co. are selling seven-year-old Jemison's Cenuine Irish Wbiskey. e Thé. Royal Hotel is advertisïng.for a chamber maid. T i 4 'r>

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