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Page 12, Whftby Free Press, Wednesday, July 3, 1996 inBusiness Beth Cross FOR ALL VOUR LEASING NEEDS, OSHAWA 725-6501 Mr Bank.IxurVy ?It( #j par WÂîI/4 Po,4 Susan G. Abboft Dundas & Thickson '723-8700 Vice- President & Dundas & Euclid 665-1800 Regional Manager Rossland& Garden 430-0983 Durham Region 1032 Brock St. S.,* Unit 6 Whitby e 666-4561 TAN JAY e TABle ALlA and more... CarolIO'NeiI wner Fashionsfor youractive lifestyleM and reinemnber.. we a!wai s pai nite GSTY «! CARDS, CRAFTS, COLLECTABLES Authorszed Agents For Expect morefrorn Sears SEARS CANADA INC. Marie Hodge (905) 666-8000 H 1032 Brock St.S., #3, Whtby,. Ont. LiN 4L8 A Complote Home Dec<>rtigSWerv *Custom Draperies e Carpetng - *Blinds e Fumiture *Shutters e Wallpaper *Re-upholsterîng e Planning Consultafion Cindy Weindorler Leases make Customer happy Ontario Motor Sales (OMS) employees take the company motto--"our goal: customers for life"- very seriously, says leasing, manager Beth Cross. 1I and the salespeople deal solely with making sure that the customers are happy, that they're getting followed up and that we've answered their questions. "If they decide to buy or lease, we' il do ail the paperwork, the banking, financing, licensing. We take away ail the hassie; we don't want the experience of buying or leasing a vehicle to be threatening, like it used to be." Customers are even sent thank you cards and a free Lottario ticket -- "but if you.win you have to split itwith me," Cross jokes. "We want our customers to be satisfied; we don't want you ini a car that you're not happy ih" she stresses. 1".That's what this' business is all about. If one customer is not happy, then 10 more are going to hear about lt."ý She also maLkes sure they're comfortable with the monthly payment-- "what good is a $400 payment going to be to you if you can only afford $200 a month?" Lower payments have made leasing more attractive than Leasing gives people "o ptions instead says OMS leasing manager Beth buying for many OMS c ustomers in recent years, Cross s$ays. Leasing gives people "options instead of choices," she says. For example, you cati drive a different car every year if you choose, and don't, have to wor ry about choosing a particular model or expensive options to get a better resale value. "But when you lease there's no such-thing as a resale value (905)- 430-6655 BUS. 24 Hour Pager (905) 430-4505 FAX (905) 428-3100 TORONTO LINE ALICE HREHORUK Sales Representative COLDWELL BANikER R.M.R. REAL ESTATE ( 1032 BROCK STREET SOUTH WHITBY, ONTARIO Li N 4L8 Thinking of buyinig or selling? Cati Alice! An Independently Owned and Operated Member Broker of Caldwell Bankar Affiiates of Canada Inc. 70 Simncoe St. N., Oshawa (905) 576-9531 After Hours: (905) 723-9092 Assessment and Referraks One on OneCounsellin1g TAKINCI YOU FULL, CIRCLE,- of ,choices,"l cross. ;-1 because you 're,,guaranteed a certain -amount." OMS;goes the extra mile - and has since 'openïing -in 1923 --to keep its customers happy, say's Cross, including a ladies' car-care clinic taught by racing car driver Terri McDonald-Camieux,' through Goodwrench. ade free courses, which are, held every three months or sol, are open to everyone. 3 saes.- i -Foee;Eamates- Were Sev and V ue are Càs in Stone. 103 Byron St. S., Whitby, TEL: 905-666-1200 Sylvie Biondo "~MANAGER. f Ppy M. lack Sales &Lesing Repreenuve 13-years experience 1025 Dundas St. W., Whitb (05) 668-4792,» Fax (905) 430-787>i4 4 NWomen Indeed Change irhrouigh,,development A Woman's Resource Centre offering business and professional' enhancement.- We host a' variety of« workshops, seminars, networking ssions;adseake-rs thatlead to skilled devetopmentand.a. positive self-im'age. Ask for Carrol0 or Joan 70S.Nefiva l S (905)57-305 tha t the Telephone: (905) 725-0385 4-SctT*dtmae B.A. Sc., LL.B. 668-4506 -rpfÇ~IXJ Wanlt to promote 'ypur busmess? We can help you with copy, Iayouts & art work for an indIJdual 'ad or an entire program. Cail one of aur speciaiîsts: Lynda Fox, Joy Gilbert Judy Tibbits, Bemnadette Miller, Liz-Anne KalafatisW 900 Hopkins St. * 668-6111 1 1 ý Lýý rà ocg TOYOTA Co. SALES - PARTS - SERVICE Amncuolp