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Page 8, Whitby Fee Press, Wodnesday, July 3, 1M9 w htb esies 'Smarter and better' Lofthouse accredited Ljofthouse Brasa in WIfftby wus reoently awardod 180 90S acceditation, ending an siglit- month process of upgradlng and updating the firrn'a facilities and operations.. George Lofthouse founded the firrn in 1957 wth Just two lat"s on a amali lot. Today the Whitby operation la based in a 25,000- square-foot manufacturing space that employa 75 people. The firr now has a second facility in Burks Falls. Quality improvernent and control were seen ets vital to the survival of the cornpany. In Novemiber 1994, an average of 12,000 parts per million were either returned, scrapped or reworked by Lofthouse customers. That average bas, tbrough the implementation of new practices, been reduced to 892 ports per million. This Urne last ysar, the Comnpany was suffering financially frorn a large percntage of roturni and 'an operation that did not keep close tabs on the quality of produco. The cornpany bas since returned t» profitaibllity and hope. to use Its new found statua to open up more miàrkwts lnithé U.S. The quallty control facllity at the Plant now emplo~ya four workey who continuously monitor output and procesln the Plant. The plant's quality assurance mianager, John Hyslop, said in an intervew that "business increased by doing thinge amartor and better." Hie says tbat he workod from the Inside out as he propared the Company for its 180 inspection. Rather than dictatlng principles ofquality to employees, he started the proces vith employeo input. The qualifications for each job at the plant bave now been dofined. Hyslop boliovea that worker feedback was an essential aspect oflmproving the firrns production. 'Tho information bas ta corne from the people who do the taik," ho saya. To naintain its IBO statu, the firrn lias t»oenstantly maintain Its standards and prove that it bas an ongoing commitment ta quality. The cornpany isa mapocted by an external auditor every six montha, a process whlch Hyslop says la "invaluable." The third party auditar can sornetimes me thinga that may have beon rnlssd durlng InternaI Inspections, ho maya. The extra papowr that ie roqufred for the 1M0 audits ia worth %tmaya Hyalop. "I wouldr athor have a few exr pleoe ofpaper thana wholo batch of faulty parts." Leofthoume fow 'keeps a compréhenaive dabasei of al complainta and returns se Ota "botter, more educatod decisions can be rnade," maya Hyalop. The onlino databaso provides Instant and accurate Information that was more difficult ta locate under the old paper Miing sytern. Technology playa an important yole i the company's operations. Systerna have been upgraded and key personnel have been given computera for their homes s0 that they con bave greater fiexibility with thefr work hours. The purchase of a second presu an d the reorganIzation of the Prose ahop have mÛcroased output. Cornputer.operted lathes bave Irnproved the precison and quality of the production proces. Lofthouse produces a largo range ô& products. Its Whitby - )nuPliinapproximatoly 80 par cent of the North Aniercan block heater body market CONSERVATIVE INVESTMENT MANAGEMENT. PEARSON LANES 1031/2 A MARY ST. WEST WHITBY, ONTARIO LiN 2R4 (905) 665-1911 MEMBER: THE TORONTO STOCK EXCHANGE, I.D.A. & C.I.P.F. Vincent L. John VICE PRESIDENT Dévoop entdes resoucrs umaines Canada Notice of Office Closure The Canada Employment Centre 209 Dundas St. E. Whitby will close its doors on Friday, June 28th. Al Employment and Unemployment Insurance services are available through our main branch at 78 Richmond St. W., Oshawa. Job Bank services are avai lable at the main branch of the Whitby Public Library, 405 Dundas St. W., and' the Durham College Skills Centre, 1610 Champlain Avenue. Phone. enquiry service for Unemployment is available at 432-1200 and for Employmnent Services at 721-7509. The Oshawa Office's main switchboard number is 725-2001. ,THE CANADA EMPLOYMENT Centre for Students put on a sldewalk art contest recently in the courtyard at the Durham public school boardi adminis- tration building in Whitby. Students drew art based on the theme, 'students at work.' Plomoby M" kReesor, MWhIbyFiseProsm Homepreneurs The Durham Homepreneur Group Inc. will meet on Thurs- day, July 11,- 7:30 a.m;., at Aninandae Golf and Country 'Club, Ajax. Professiional isales tramner Franda Tlheriault will discuse «how to have too many custo- mers." Coat-is $10 for members, $15 for non-members. Caîl 905-428- 4004 for more information. EXTENDED HOURS Monday to Friday 8:OOam - 9:oopm Saturday & Sunday 9:OOam - 5:OOpm New paients welcome FaiyCare Medîcal Centre welcomes Dr. M. Nathoo and Dr. G. Yim to the practice. CDFX-512 Il 75MHZ Intel Pentium Processor * 8MB RAM * 1 .0GB hard drive.a 1.44 floppy * On-board PCI IDE controller wlth high sPeed serial & parallel ports * 1MB PCISMA vie *28,8WObps fax~ data modem *101 keyboard * Wndows 95 melae *Varletyofo twartes Mouse & mouse pad FM radio tuner Yar Parts -& labour warrantv 120MHz Intel Pentium Processor 98MB RAM "1.0GB hard drive e 1.44 floppy "On-board PCI IDE controller with high speed serial & parallel ports "1MB.PCI MYA vldeo 28.800 bps fax. data modem 101 kayboard Windowjps 95 pr-loaded *Variety of software titges *Mouse &. mouse pad *FM radio tuner *2IMffltu a a muuur n,,,..h Flrst yearon Mfe servce .Fst yearon-sit sevice .QUAD speed CD ROM 6X speed CD ROM *16-bit stere sound card 16-blsteeo sound card eAmplfdexternal ekers *Ampifie extemal spekers 14 inch 28 DP MYA Monitor inciuded 14 Inch 28 DP SVGA Monitor included 51,859.00 20591,ooa, N. WnIud bu macp. u~ COMPUT ..mu mleu. onta.Tt ffçuds. OACat Sdnoe*. p. Canon Colour Bubble Jet Printer& SVGA Mionitor includod NO' Offer Extendied to July 8, 1996. Au~ .1ýF-Es *WindowsO Siding -Doors *Patio Doors.- Awnings l-eidi -1cnempp I.668-2252 * 686-1853 1>1 Dc-n Resources% i mm i , YZW. Aýt work