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Nursing Home Bazaar Attracts Many Customers Last week, another exciting bazaar was held at by Marj Piper, Velma Spry and Gizella Racz. Strathaven Nursing Home when a large crowd And the lower picture shows, 1-r, Melanie Graham, viewed the products made by residents. Top photo Kelly Murray and Brandon Luxton with some of shows a pair of handmade suppers being admired their purchases. Looking for a Lampshade... All sizes, shzpes ana colours. Bring your Lamp to THE SHADE CENTRE Oshawa Shopping Centre (Lower Level) 728-0922 U6HTIN6 QNUMITEB Providence-Shaw's W.I. By Shirley Brown P.R.O. The Providence-Shaw's W.I. members and four guests gathered at the home of Mrs. A. Kamminga in Newcastle, on Nov. 11. A Remembrance Day poem was read by Mrs. A. Rickard, the vice-president, who conducted the meeting. Coming events mentioned were an Open House on Nov. 19 at the Harper home and our next meeting, a pot luck luncheon Dec. 9 at Maranatha Church. The R.O.M. is requesting material scraps in fall colours, 4" X 6", which can be used in a quilt. We may participate if we wish, by bringing the material to the Dec. meeting. Pres. Marg Killeen presented our course leaders with W.I. pens. The 'leaders were Ruth Cahais and Sien Eikens for quilting, Ruth Cfftanll f I would like to thank the people of Ward 3 for their support and encouragement over the past two years, To all those who worked on my behalf the past few weeks, to the voters and to my family ... a special "Thank You". I look forward to continuing to keep in touch with everyone and serving you as your Regional Councillor. Sincerely, Lane. cHcunxz Cahais and Fien Payer for cooking, and Annabelle Rickard and Sylvia Fayer for 4-H. Their efforts in these projects are appreciated by us all. (Did anyone find four cookie sheets after the cooking school?) The Central Area Convention delegate, Shirley Brown, reported on the events of the recent convention at the Royal York. The Home Economics Branch which includes Women's Institutes, is now part of the Rural Organizations and Services Branch whose newly appointed director, Ken Knox of Solina, told the 322 ladies registered of his new responsibilities. responsibilities. Lloyd Wilson of Uxbbridge was the banquet speaker and spoke on the topic of Producer-Consumer Relations. Two young women, both studying nutrition, were presented with W.I. Scholarships Scholarships by Mrs. J, Hiepleh, F.W.I.O. president. presented by the Family and Consumer Affairs convenor, Judy Buma. The roll call was to name a The program was pr Co food that could cause health problems because of the additives. A film entitled 'Eat, Drink and be Wary' was shown and a discussion followed. We will now be reading labels to evaluate the . contents of packaged foods. The new trend of bulk food buying gave us much to consider. The contents of bulk packaging are not identified. It may be cheaper but what is it? Is this a sanitary way to handle food? During lunch, a silent auction was conducted to raise money to cover convention expenses. The Baker's Dozen 4-H club were hostesses for an afternoon afternoon tea on Oct. 31 at the home of Mrs. G. Rickard. Our branch is sponsoring this group and we were delighted with the breads they served and gave away as draw prizes. On Nov. 10, we were guests of the Solina Branch and enjoyed hearing Lee Skinner tell of her business of making childrens toys. Plan now to invite a guest for the Dec. meeting. Announcement Mother Mod Custom Draperies and Interiors, is pleased to announce that Helen Peter has joined our staff. Helen brings with her a thorough knowledge of the business and has experience in all phases of drape making, having been associated with Betty Haydl Interiors, Oshawa, for 14 years. Mother Mod can now provide even higher quality workmanship to our valued customers. IMPORTANT MESSAGE From now until December 15th, we are offering a 25% DISCOUNT on Custom Blinds, Verticals and Woven Woods. mother mo3 34B King St. W. 623-2826 Bowmmvllle Section Two The Canadian Statesman, Bowman ville, November 17,1982 Displays in Orono Highlight Consumer Program Area homemakers had a chance to review what they have learned about eating well and saving money during a meeting in Orono on Monday, Celebrated 1st Birthday Hi there! My name is Christopher Leslie Kenneth Hrebicek. I was one year old on November 9,1982. My grandparents are Mr. and Mrs. Kenneth Ball, Orono, Mr. and Mrs. Andrew Farsky, Toronto and great grandma Mrs. Catherine Novak. My mommy and daddy are Les and Susan Hrebicek. They are very proud of me. November 8. The meeting marked the final session in a program sponsored by ¥ qo* |^1\T P n 51 rnnaain a the Minister of Agriculture and Food entitled "Food for all Seasons." Shown VjI UBBlllg above is a display of muffins made by using some of the principles outlined in the program. Looking over the display are Anne Rowan (left) from the Will Difionnoar consumer liaison office of the Ministry of Consumer and Commercial ™ LfiocHipcai Relations, and Linda Caldwell, home economist for Durham and Northumberland. A total of 14 area womens' groups took part in this program. In addition to learning how to save money and eat better, the group also learned how to make use of Ontario-grown products. Guest Speaker Offers Hints for Wise Consumers In difficult economic times, consumers must be especially watchful of consumer rip-offs, area homemakers were told last week. Anne Rowan, from the consumer liaison office, Ministry of Consumer and Commercial Relations, told her audience at the Orono arena that rip-off artists attempt l;p make a .quick buck from the èonsumer each year. - Ploys use# - by these operators may include phoney bank inspector, schemes, or collections for non-existent charities. Some freezer food plans are good, but others may be schemes to sell freezers or microwave ovens. Phoney contractors have also developed scams for removing urea formaldehyde insulation, waterproofing basements, or lining chimneys in homes which have converted to gas furnaces. Ms. Rowan, who was speaking to representatives from 14 women's groups which have been studying consumer-conscious homemaking, homemaking, assured her audience that 98 per cent of consumers and businesses are honest. But for the few cases in which a consumer is less than satisfied, she offered some advice. She pointed out that the Ministry of Consumer and Commercial Relations operates eight consumer service bureaus throughout the province and these offices process 13,000 to 15,000 complaints annually. Each year, they are able to return to the consumer about $2 million in refunds, she said. In addition to administering the Consumer Protection Act and the Business Practices Act, the Ministry also controls a variety of services in the community, including the registrations of births, deaths, and marriages; cemeteries; the Liquor Control Board; theatres; athletics; the sale of securities and insurance. Many consumers who purchase unsatisfactory goods or services never voice their complaints, Ms. Rowan said. She suggested that only one person in about a dozen will actually bring his or her complaint forward. When launching a complaint, the first step is to go back to where the product was purchased and attempt to resolve the difficulty. If this fails, the next step is to write a letter to the company stating the case as plainly as possible and giving a deadline for a reply. The letter should be registered and the sender should keep a copy, Ms. Rowan added. If there is no reply to the letter, then a follow-up should be made. Again, the letter should allow a reasonable time such as two weeks for a reply. If the second letter fails, then it's time to bring the complaint to other authorities, Agencies such as the Better Business Bureau, Chamber of Commerce, provincially- sponsored consumer service bureaus, or newspaper consumer columns are all ways to deal with the complaint if initial attempts fail. Ms. Rowan warned her audience that it is not the law, but individual store policy which decides if unsatisfactory goods can be refunded in cash. In many cases, exchanges are allowed, but not refunds. The consumer should understand this policy before completing the purchase. The buyer should also be careful of mail 1 order purchases, especially when cheques are to be sent to the United States. On the subject of guarantees, Ms. ; Rowan pointed out that in general, the léss expensive an item the less a guarantee will accomplish for the consumer. The buyer should be cautious about products having "lifetime" guarantees and she noted that people are often confused about whether their guarantee covers parts only, or parts and labor. Since consumer laws came out in the 1960s, complaints about cars and car repairs were a major source of consumer discontent. However, Ms. Rowan pointed out that the car industry has come a long way in the past 10 years. Breathe Free Program for Children . Durham Region Lung Association Association is currently promoting a new self-help program for asthmatic children aged - between between 6 and 12 years. Called "Breathe Free" the program is an attractively designed book and record package, funded by Gulf Canada, and distributed by the Canadian Lung Association through its local branches. Asthma is the most common chronic childhood illness, with an estimated 45,000 children affected in Ontario alone. The objective of the program is to help young asthmatics develop a balanced attitude toward their problem, and to teach them various copying techniques. The book is basically an adventure story that takes two asthmatic children into several several unexpected situations and different places, under the direction of their friend Dr. Stein (an orange and purple giraffe). Through their experiences experiences the children learn about the triggering factors of asthma and how to avoid them, how and when to practise practise relaxed breathing and the importance of taking medication medication as prescribed. The record features two lively songs and well spoken instructions for relaxation exercises. Recorded by childrens' childrens' artists Sharon, Lois and Brain, it successfully presents information and ideas in an entertaining manner. Breathe Free is now available available from Durham Region Lung Association as a free Christmas Seal Service, However, However, a $5.00 donation would be appreciated to cover mailing and handling costs, and to ensure the continuance of the program, For more information information call Durham Region Lung Association (the Christmas Seal People) at 723-3151. Consumerism and public pressure are two reasons for manufacturers responding to buyer complaints, Ms. Rowan said. The last CN Rail crossing on the MacDonald Cartier Freeway Freeway (Highway 401) between Windsor and the Quebec border border will soon disappear. The crossing, located iust east of Waverley Road, within the town limit's, will be replaced replaced by a single span railway railway bridge, allowing the highway highway to be widened from four to six lanes. The first span, seven metres ( (22 feet) wide, 38 metres (125 feet) long and weighing 132 metric tons (145 tons), was erected November 7 under the direction of Bob MacEwen, CN's project engineer. The second phase, set for last weekend, will involve an identical span being lifted in place by two cranes working in unison. The cranes have a combined lifting capacity of 454.4 metric tons (500 tons). , The bridge is part of a $10.9 million project underway by the Ontario Ministry of Transportation Transportation and Communications Communications to widen an additional 5.1 kilometres (3.2 miles) of Highway Highway 401. The new rail is adjacent to CN's main line between Toronto and Montreal and will replace the existing Bowman- ville Town Spur. CN officials expect to have the new spur line open by January 1,1983. We can't wait for the parade, so our Parade of Values starts today! From now until closing on Monday, November 22nd, we feature SAVINGS OF 20% on all these items. Die Cast CARS by Matchbox, Kenner and Mattel including Burning Key and Fast Ill's All SMURF ITEMS including Plush, Aprons and Figures Backgammon Games by various manufacturers. and ... especially for the kids ... we will feature stickers at 2 FOR 1. Buy any one sticker and receive another sticker of comparable value FREE at THE 43 KING T0YB0X STREET WEST B0WMANVILLE