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4 The Canadian Statesman, Bowmanvillc, Wednesday, November 10,1993 Rotary Club Learns More About Better Business Bureau mywi'jmrgin--Bi Clubs and Organizations Mayor Addresses B&P Club Members The president of the Better Business Bureau, Paul Tuz (centre), was the keynote speaker at the Thursday, Thursday, November 4th, meeting of the Bowmanvillc Rotary Club. Mr. Tuz told club members that the BBB provides information about new and existing businesses and investigates complaints. The Bureau was founded in the 1920's. Thanking the guest for his informative comments are Rotary vice-president Dr. Chuck Cattran (left) and Ro tari an Ernie Harvey (right). by Lorraine Manfredo At one time, dishonest merchants risked being tarred and feathered by angry vigilantes. Today, crooked dealers who don't wind up in jail on fraud charges can count on being exposed by the Better Business Bureau. Better Business Bureau President, Paul Tuz, was the featured speaker at die November 4th meeting of the Bowmanvillc Rotary Club. Tuz came to Canada from Europe at age 13 and eventually earned degrees degrees at two American universities. As president of the BBB, he has been weeding out the scam artists from the honest business folk for three decades. The organization has been around since the 1920's, which according according to Tuz, was around the same time that tarring and feathering went out of style. The BBB is not. a government agency, he told Rotarians. Nor is it a consumer advocate group or a trade association. "We are an information service; a clearing house of information," he said. "It's like an ocean out there. You're looking at 6,000 new businesses businesses opening in Ontario per week." That figure includes everything from federally incorporated companies companies to sole proprietorships. "On the other hand, there are 6,000 business going under per week. The waves roll in and the waves roll out." And there is no up-to-date publication publication that can hope to keep track of it all. But the BBB stays abreast of business business start-ups and failures because it takes its leads directly from concerned consumers. Investigators handle hundreds of thousands of inquiries and complaints every year, said Tuz. He said the vast majority of complaints complaints that come through the BBB can be resolved to the satisfaction of both parties once tempers die down and the exact nature of the customer's complaint is identified. Most business owners arc happy to oblige a reasonable reasonable re'quest. In the case of a real impasse, however, however, the BBB will recommend and supply mediation or arbitration, with similar success. For a business to get accreditation from the Better Business Bureau, it must satisfy three criteria: 1. It must have been established for one year 2. It must be free of charges con- ■ ■ w. 11 •j ;■! fÿ • Install a high efficiency gas, oil or propane furnace and receive UP to $500 TRADE-IN on your old furnace when you purchase a CARRIER FURNACE High-efficiency gas furnace can save you up to 65% on your heating billsl Heating & Air Conditioning Bowmanville/Newcastle 436-3212 • Oshawa/Whitby 428-0333 irary to consumer protection legislation legislation 3. It must abide by a professional code of ethics During his years with the BBB, Paul Tuz has come across many unscrupulous unscrupulous operations. One scam that sticks in his mind is the one by "Mafia International Brotherhood," Brotherhood," à registered company capitalizing capitalizing on the reputation of the infamous infamous underworld gang. "Mafia International Brotherhood" sent out application forms to 80,000 shops in Toronto asking that shopkeepers shopkeepers mail in an annual "fee" of $250. "Imagine the terror some of these store-owners felt, many of whom were not schooled in this country," Tuz said. To find the source of the offending flyers, Paul Tuz contacted a business owner with known Mafia connections and asked if the flyer was the work of the real mob. It wasn't. So BBB investigators traced the founder of the "Mafia International Brotherhood" through official registration registration documents. "The man is now serving a sentence sentence in Illinois" said Tuz. He related other stories to show that not all attempted rip-offs are as blatant. j As an example, Tuz cited the c^se of vendors who wanted $20 for a pack of $2 garbage bags, "to support tiV handicapped." i What often ends up happening, hi 1 says, is that the buyer overpays for the product and very little of the big profi actually goes to the cause. It pays to be careful where you charitable dollars go, he advises. "Be cause they don't always lie to you They don't con you. You con yourself." yourself." The guest was thanked by. Rotari- an Ken Hockin and presented with a token of appreciation from acting president Chuck Cattran. The Bowmanvillc Business and Professional Women's Club members members were pleased to have Mayor Diane Hamrc inform them of current happenings in our region at their October October meeting. Mayor Hamrc, who has been on local and regional council since 1980, began by assuring those in attendance attendance that their was nothing she had accomplished alone it was always always a group of people working collectively collectively and she was grateful to share in the excitement. She spoke of our changing society and economy, which government inevitably inevitably responded to with federal and local cutbacks. The Municipality of Clarington was able to meet social contract demands with no lay-offs or cutbacks. This was accomplished because because staff utilized a team approach and they arc local residents committed committed to this town. A Regional Plan Review has just been completed. As a result, the Town's Official Review may bo completed completed by the spring of 1994. Council will be attending a two day session concerning the official plans and the public is also urged to share their opinions and ideas. Also mentioned was the name change which Mayor Hamrc said has plagued and divided the municipality for years and now it is over. The individual individual communities arc retaining their original names and the whole municipality changes to Clarington collectively. Mayor Hamrc informed members and guests of tire successful 1992 snow removal service for seniors and the handicapped that ended up costing costing less than anticipated. She spoke with pride of the many new parks in the municipality and in particular the Rotary Park on Queen Street. Some of the attributes of the new park will be a skating rink, clock tower, band area and walkway with a bridge across the creek. As well, there is now the Orono woods walk which has been transformed from a 'hang out' into a gorgeous natural retreat. retreat. We've seen a lot of upgrading and expanding of sidewalks in Clarington and Mayor Hamre said the need in this recessionary economy must be recognized with not everyone able to own 2 or 3 cars. Club members and guests were assured assured of council's commitment to the Courtice Complex as was the past council. The first project will be the swimming pool with hopes to have the shovel in the ground in 1994. We were also informed of the po lice working very closely with the youth in the community. There is currently currently a sidewalk patrol, with bike patrol patrol commencing in the spring. In conclusion. Mayor Hamrc. quoted, "Politicians come and go, but staff stay as long as they arc doing a good job." The informative lecture showed a lot of insight and knowledge into the needs of the citizens of Clarington. Club business then began with the induction of two new members. Kalhlynn Hoch (local chiropractor) and Mayor Diane Hamrc became new members. There will be another induction of new members next month. As well, there was discussion to establish club representatives at all three local high school commencements commencements to award a bursary to a female student entering a noil-traditional field. This month, guest speaker Valeric Mutton, lawyer, will be addressing the club about family law. This should prove to have inclusive value and interest for any woman wanting to know .her legal rights. Also, cluti member Nora Woodhouse will be do-j ing a presentation of Quorum Security Security Systems as a fundraiser. If you feel this is one meeting you don't want tQ miss please call Helen Devin at 6234 3915 by Monday, November 15. £ The meetings arc open to women from all occupations to come togethj cr and share knowledge and fcllowj ship. The next meeting will be held on Thursday, November 18th, at the Port Darlington Marina Hotel. Social hour is at 6:00 p.m. with dinner commencing commencing at 6:30 p.m. Dinner tickets arc $20.00. Carol Alder How to Throw 27 Billion Fat Cells Into A Total Panic Following Canada's Food Guide is your fat cells worst enemy. When you follow a low fat, healthy eating plan you'll not only lose weight, but actually shrink fat cells. Your metabolism will start working for you, not against you. So unlike most diets where you lose muscle and water weight, you'll lose excess body fat. And the weight you take off stays off. If you'd like to see your fat cells running scared, give us a call. $ per One on One Counselling No pre-packaged foods to buy No GST Call for a Free No Obligation Consultation Angela Lee 725-9611 By Appointment Only 98 King St. West, Scugog Professional Building, Bowmanville MUNICIPALITY OF CLARINGTON BOARD AND COMMITTEE APPOINTMENTS The Council of the Corporation of the Municipality of Clarington will be considering appointments to various boards and committees. The following is a list of the boards and committees and pertinent information relative to forthcoming vacancies. COMMITTEE/ BOARD DESCRIPTION TERM FREQUENCY OF MEETINGS REMUNERATION Property Standards Committee To review matters relative to the prescribed standards , for maintenance and occupancy of property within the Municipality of Clarington. 5 positions 1 year term As required $28.26 per meeting $14.23 per inspection Livestock Valuers To evaluate livestock damage caused by dogs and wolves. 2 positions 1 year term As required $29.51 per evaluation Fence Viewers To arbitrate and settle fence disputes. 4 positions 1 year term As required $26.96 per viewing Pound Keepers To provide a facility on appropriately zoned land to house livestock until claimed by the owner. 4 positions 1 year term As required None Game Commission To buy and release pheasants and sell hunting licenses for designated areas. 6 positions 1 year term As required None Orono Arena Community Centre Board To operate a community centre in Orono on behalf of the Municipality of Clarington. 2 positions Applicants from the former Township of Clarke Minimum. 4 times per year None Clarke Pioneer Cemetery Board To care for abandoned cemeteries in the former Township of Clarke on behalf of the Municipality of Clarington. 5 positions 1 year As required None Darlington Cemetery To care for abandoned cemeteries in the former Township of Darlington on behall of tho Municipality ol Clarington. 5 positions 1 year I As required None Bowmanville Memorial Hospital Board Board of Directors (Appointments to bo mado in Juno, 1994) 2 positions 1 year Juno-Juno Monthly None If you wish to bo considorod lor appointment to ono ol tho abovo Boards or Committees, application forms for appointment are available at tho Municipal Administrative Centro, Clerk's Department, 40 Temperance Street, Bowmanville, Ontario. If you are Inloroslod In serving on more Ilian ono Board or Cornmiltoo, please list those In your order ol priority. Completed application forms must bo received by 4:30 p.m., Friday, December 3,1993. . Mario P. Knight, A.M.C.T., CMM municipality OP Deputy Clerk i ylarincf ton Telephone: 023-3379 ÔNTÂillO ~ Dntuii ol Publication: November 10,17, 24 CS Ind. 3070 THAMK YOU To all lire contributors and volunteers who gave of themselves and their resources to help ma he this gears Harvest Ball a resounding success. Your commitment to gour communitg'hospital allowed us to reach our target of $23,000 for the purchase of a gastroscope. This equipment will benefit mang people in the communitg. We are particularlg thankful to the mang businesses who donated generouslg, in spite of budget restraints, to the Memorial Hospital Foundations sixth annual event. BOWMANVILLE A & P; A & R Floor Covering; Abernethy's Paint & Wallpaper Ltd.; Active Bodies; Allouise Fashions Inc.; Anfossi, Andrea; Anfossi, Dr. H.; Auxiliary to the Memorial Hospital, Bowmanvillc; Avery Dennison Canada Inc.; Ball, Ivan; Bandstra's Flowers by Jackman; Bowman, Eric; Bowmanville Area Medical Association; Bowmanville Fabrics; Bowmanville Golf & Country Club; Bowmanville Cinemas; Bowmanville Zoo; Bowmanville Wood Products Inc.; Bowmanville Barber; Bowmanville Travel Centre; Bramble Bush Florist; Brandom Kitchens; Bridal Path; Brown, Greta; Busy Bee Car Wash / V Plus Heavy Haulers; Cactus Clothing Co.; Carnation Flower Shop; Cathy's Gold; Charterways Transportation Ltd.; Clark, Rick; Cliffcrest Cleaners; CockerhahVs Florists; Cole's Men's Wear; Cole's Barber Shop; Coombes, Mr. and Mrs. R.; Coronation Restaurant; Country Lane Furniture & Gifts; Cowan Rontiac-Buick Limited; Dallalre, Andre; DaSilva, Tom; Donald R. Hutton Insurance; Durham TV & Antenna; Durham Precision Cabinets Ltd.; Dykstra's Delicatessen Food Mkt.; Elston, Karen; Fabian Studios; Fifth Wheel Truck Stop; Flying Dutchman Hotel; Fred's Autobody Ltd.; Golden Cup Coffee Services; Goodyear Canada Inc.; Gould's Cards & Gifts; Hampton Graphic Sales; Hanc's Chicken 'n Ribs; Hanna, Eric; Hobb Gillies Bakkor; Hojun Palace Restaurant; Home Enhancement Services; Hooper's Jewellers Ltd.; Howard L. Wood Transport Ltd.; Hubbard, Alden R. ; Hunter, J.; Hwy. 115 Mousetrap; IGA; InTowne Gallery; Invasion Hobbles & Toys; Irish, Erin; James, Jo-Annc; Jamieson Tire; Jan's Carving Supplies; Jefferson, Dr. Debra; Kent, A. W. Robert; King's Milk; Krown Rust Control; Kuipers, Anita; Kulpcrs, Amanda; L & L Tool; Lange's Photo Lab Inc.; Leisure Lady; Lions Centre; M & M Meat Shops; Malcolm, Vic and Winnie; Martin, Marilyn; Maxi Drug, Bowmanvillc; May, Michel Charles; McD's Billiard & Patio Centre; McGregor's IDA Drug Store; McMaster, Ross; Memorial Hospital Food Services; Memorial Hospital Staff; Michelle's Attic Treasures; Mighty Dollar; Miller, T.ed; Morris Funeral Chapel Ltd.; Morris Auto Glass; Mother Mod Custom Draperies & Interiors; Mr. Sub; National Trust; Nind, Margaret; Nirvana Design; Northcutt Elliott Funeral Homo; Oak Cottage Originals; Orchard Park Furniture; P I Tool Ltd.; Pam Tile; Paterson, Mr. and Mrs. R. Murray; Pickard, Vivian; Pizza Pizza; Pizza Wagon; Preston Transport Limited; Rckkcr Gardens Ltd.; Rcstorama Design & Contracting Ltd.; Rickard, Mr. and Mrs. G.; Rotary Club of Bowmanvillc; Rowe, Slip; Scott's Food Services Inc.; Shoppers Drug Mart; Shornoy's Optical; Snips Hair Design; Dr. Marlene Spruyt and Simon Packwood-Grcavcs; St. Marys Cement Corporation; Stephens, Al; Strike Salmors & Furlong; Strike, Ron; Sugar's Bakery; The Memorial Hospital Foundation; The Petticoat Junction; Tho Bank of Montreal; The Toronto Dominion Bank; The Velvet Bear; The Canadian Imperial Bank of Commerce; The Building Place; Tho Canadian Statesman; Tho Bowmanvillc Foundry Co. Limited; Tim's Rent-All Ltd,; Van Belle Garden Centre; Wallace Auto Supply; Walters, Mr. and Mrs. R, W.; Welcome Feeds; Ye Oldc Health Shoppe. NEWCASTLE Beckers Milk; Flowers Plus; IGA; Maxi Drug; Newcastle Lumber; Newcastle Golf Course Ltd.; Storks, Pauline; Roots Hair Design. ORONO Armstrong's IGA; Beckers Milk; Durham Farmers County Co-op; Evergreen Farm & Garden Ltd.; Fairwinds Antiques & Collectibles; Novlco I hardware; Pcddlar's Cove; Sum's Pharmacy; Tho Clarke Connection; The Orono Weekly Times; Village Bake Shop. OSHAWA Amadeus Seafood Steak House; Christa's Health & Beauty; Churchill's Gentlemen's Apparel; Dcloltto & Touche; M & C Dry Goods & Draperies; McDonald's Restaurants; Official Sports Section Inc.; Paradise Children's Wear; Sopraffino Italian Cuisine; Tho Gift I louse; The Second Cup; Video King Superstore; Wltzkc's. WHITBY Jackson's "Touch of Class" Catering; T-Mac Insulation Ltd. TORONTO 3 C Complete Computer Consulting Inc,; Noma Inc.; Tho Princess of Wales 'I hoatro; 1 ho Kaltlln Group Ltd.; Tho Royal Alexandra Theatre; White Rose, Unlonvlllo; W.l I, Smith Ltd.