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•The IFP• H alton H ills, Thursd ay, A p ril 17, 2014 21 Visit ourShowroom Today Exceptional Service, Products, Prices & Warranties Serving your community for over 35 Years. Visit our website at www.atouchofclassacton.comf Kitchens Flooring Bathrooms Basements Full Home Renovations 28 Main St. N. Acton • 519-853-1190 46 Guelph St., Georgetownyears in a row! 15 Your local Halton Experts and Accident Specialists for all your boosts, lockouts, fuel deliveries and towing needs. Provider for and all auto clubs. INSIST ON FRED'S SINCE 1958 Think Fred's for Your Freight Freight up to 20,000 lbs Dock level or ground Enclosed Trailer 280 Guelph St. Georgetown • 905-877-7719 Now Open Georgetown Marketplace! in the CAFE • BAKERY • CATERING • PREPARED MEALS DINE IN Deli Meats & Cheeses TAKE OUT REGULAR PRICE MERCHANDISE* 15% OFF *Excludes Sale Items & Stamps Georgetown Market Place 905-702-0115 Customer Appreciation Sale On Now - only until April 26th Wendy Farrow-Reed (left) and Melanie Frazer of the Halton Hills Chamber of Commerce present Jennifer Gordon and Kevin Bush from Halton Hills Hydro with plaques for the Chamber's Employees of the Quarter for their communication work during the recent ice storm in the area. Photo by Eamonn Maher Hydro employees recognized for work in storm aftermath The efforts of a pair of Halton Hills Hydro staffers during the aftermath of December's ice storm has earned them the local Chamber of Commerce's Em- ployees of the Quarter award. Project manager Jennifer Gordon and information technology supervi- sor Kevin Bush kept Halton Hills resi- dents who were without power for up to several days updated through social media. Halton Hills Hydro president & CEO Art Skidmore said that the widespread damage to thousands of trees and a large percentage of the 1,465 km of hydro lines in the municipality was an unprecedented situation for most of the staff members. At the height of the storm, 100 per cent of the utility's customers were without power, but many of those with handheld devices contacted HHH, hop- ing to find out when their electricity would be restored. "We had embarked into social me- dia about a year ago and we felt that it was really an important mechanism for communication so we had our Twit- ter and Facebook accounts active," said Skidmore. "We deal with outages and storms all the time, but we've never dealt with a storm of this magnitude. Throughout the storm we had thousands of tweets and Facebook conversations and up- dates to our website, so with those three mediums there were all kinds of oppor- tunities for our customers to get infor- mation. The majority of feedback about how we kept the communications go- ing was largely positive. We heard from our peers in the utility industry as well about how we did with social media, so kudos to Kevin and Jennifer, who did a fabulous job for us." By EAMONN MAHER Staff Writer Chamber of Commerce Employees of the Quarter