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The IFP - Halton Hills | Thursday, March 3, 2022 | 10 By Cory Soal R.H.A.D. CUSTOMER SERVICE IS A PRODUCT SLOWLY BECOMING EXTINCT. My definition of quality customer service and goal is to provide continued, effective hearing for the patient. There are many issues and parts of this task - please do not think | am saying that Ihave succeeded in creating an A+ practice. It takes a lot of work, dedication and time to achieve excellence. Regardless of business, it all boils down to customer service. The product purchased - and this can relate to any device - needs to be serviced regularly, the patient needs to understand and use their product properly. Wherever you shop, ask yourself this: Can | follow up with the same person who sold and serviced my product when | need them? Does the person who serviced you remember your name and needs? Will that person be there for me in the future? As a local business person and proud lifelong resident of this community, | wish to thank all who have allowed me to serve the community since 1992. The Georgetown a% HEARING CLINIC ut your hearin. Professional Arts Building 99 Sinclair Ave., Suite 210, ‘Geosyetown 905- 873- 6642 Halt. ince 192 HB OPINION HILLSVIEW GEORGETOWN IS COMING ALIVE AGAIN SAFETY MEASURES STILL IN PLACE, BUT PROGRAMS RESUMING, WRITES FLORENCE RIEHL Sounds of laughter, friends greeting friends — all indicating that Hillsview Georgetown Centre is com- ing alive after two years of on and off again openings and closures. Thank you to all who have been diligent about your own safety and that of others. Thank you to Heather, Sherry, Kim, Kaitlyn and the Town of Halton Hills for their concerns and their ad- vice for us to follow the rules set down by the Halton Health Department. es all this mean for us looking forward? At present the status quo will remain in place. FLORENCE RIEHL Column Life at the centre will consinue a as is. Once more, the Wednes. day divert ihre lunches have been successful. They are sold out each week and will until the end of emails every theca to let you know what the meal is for the fol- lowing Wednesday. It is your job to get on the phone Friday morning from 9 a.m. onward. Trealize it seems like you have to wait a long time to get through, but please per- severe. It is worth it in the long run. Programs are building slowly and we look forward to having you back at the centre. Remember to call if you would like to attend drop-in activities. Please note, m. masks con- tinue to be tory at the centre. The board of directors has voted to increase the drop-in activity fees to $2 per person, effective May 2. This goes to support the op- erating costs of the contre, as well as align all of drop-in activities. A heads up that on Sun- day, March 13, Daylight Sav- ing Time begins, and we all move an hour ahead. On March 20, we have the first day of spring. The future looks good. Happy St. Patrick's Day to you all, whether you are Irish or not Florence Riehl isan active member of the Hills- view Active Living Contre in Georgetown. She reached at. restotevrnped: NOMINATIONS NOW OPEN It’s in your hands. make sure your favourite business or professional is theifp.ca nominated for the Georgetown Independent & Free Press 2022 Readers’ Choice Awards. The Georgetown Independent & Free Press Readers’ Choice Awards were created so you can tell us which local businesses and service providers are the best at what they do. Once the nominations close on March 31st, 2022, the nominees will be shortlisted and you will have the chance to vote for your favourite. Help make your favourite local business become a Georgetown Independent & Free Press Readers’ Choice. Start nominating now at READERS’ CHOICE ) AWARDS 2022