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Page THE WEEKEND OUTLOOK Friday April 1991 Ministry quiz tests consumers knowledge Expert shoppers impulse buyers and bargain hunters all are invited to test their knowhow in an Ontario Ministry of Con sumer and Commercial Rela tions quiz Experts at the consumer ministry say we should all review our rights and responsibilities in the marketplace once in a while to help keep shopping skills sharp The following quit may boost your ego or might suggest you should write the ministrys Consumer Informa tion Centre to get more informa tion on a couple of consumer topics the mailing address is given at the end of the quiz Either way we hope youll find the quiz fun and informative Answer true or false to these questions 1 Retail stores are obligated by law to accept returns T 2 When buying a used car privately its not necessary to check for liens Some contracts signed in the home can be cancelled T The large size of a grocer store item is always a better than the small pack T 5 Carrepair shops are allow ed to charge for written estimates under some cir cumstances 6 If an Ontarioregistered travel agency goes bankrupt consumers can get a refund T F 7 Price is always the most im portant consideration when com parison shopping Ft The price mark ed on the sales sticker must represent the stores usual selling price for the Item T If youre refused credit by a company once you may be granted credit by that firm at a later date People signing up for fitness clubs should sign the longestrunning contract available The membership costs less that way Answers 1 False Stores set their own refundandexchange policies Check the shops policy before you buy If its not posted in the store ask that the policy be clear ly written on your sales receipt False Ontarioregistered car dealers must clear any liens against vehicles before sales are final If they fail to do so they are responsible for settling outstan ding debts But when buying from a private dealer consumers should always check for liens before any cash changes hands The Consumer Ministrys Per sonal Property Registration Branch will tell potential buyers if money is owing on a vehicle To request a liens search visit the nearest Personal Property Security Registration Branch of fice listed in the telephone direc tory Blue Pages 3 True The Ontario Consumer Protection Act gives two working days from the date a contract is signed in the home to cancel the deal This applies only to contracts for more than involving payment or delivery of goods and services in the future If the consumer pays for and receives the item on-the- spot the contract has been com pleted and cannot be cancelled False Its often more economical to buy the large size but consumers shouldnt assume this is the case To find the true value check unitprice labels on the store shelves True Under Ontarios Motor Vehicle Repair Act repair shops may charge for written estimates provided the con sumer has been told in advance However much of the work re quired to prepare the estimate would also have to be done to complete the repairs Therefore if the customer authorizes the work without delay the estimate fee cant be charged 6 True Only consumers deal ing with Ontarioregistered travel agents are protected under the Travel Industry Act The act provides for an industry- sponsored compensation fund to protect consumers who did not receive travel services for which tiwy had paid registered agents BOUCHER ALUMINUM NAME BRAND- ALUMINUM SIDING is ALCAN SELECTION OF COLOURS FREE ESTIMATES- 8778830 WESTERN GENERAL CONTRACTORS Quality Built Custom Homes All PHASES of General Contracting In MARUr aoOFSriTU 8332075 AIRWAYS VAC SERVICE CHIMNEYS CUANED Air Duct Specialists Serving Town fi Country 8782142 Tree Plant Centre Landscape Design Construction It An BANNISTERS our bat wimp woods stria to Irani ERIE ESTIMATES Coll Mori PROFLOOR SYSTEMS WOOD FLOOR SANDING by 8770690 Llmehouio rm contracting ltd For all your commercial and residential construction needs 8788625 MITtO up to a limit of a person 7 False Shoppers who look on ly at the price tag are often disap pointed when they discover the least expensive item isnt necessarily the best deal Quali ty warranty coverage the availability of service the ven dors reputation and customer service are also important fac tors a True Retailers are free to WE KNOW POOLS BioGuard ACADIAN POOLS 134 STREET GEORGETOWN 8733320 IF BUSY CALL 8779562 sell items for any price they wish But they can be prosecuted for misrepresenting regular selling prices Likewise an offer of 50 per cent off the regular price of an item must be genuine or it is illegal 9 True The criteria used by creditgranting agencies may be altered Also factors that worked against the creditseekers ap plication may change in time 10 False Under the Prepaid Services Act fitness club con tracts are limited to one year in length in Ontario and clubs are required to offer monthly instal- plans They are entitled to charge up to 25 per cent more for a monthly payment plan than for an annual fee However paying by the month protects consumers from a major loss if the club doses its doors BAILEY HEATING COOLING SALES REPAIRS All Types of Heating Oil Cat Electric A Total Ham Comfort 8784821 AUTO PROPANE RESDENTIAL COMMERCIAL INDUSTRIAL GUARANTEED SUPPLY GUARANTEED HOUR SERVICE milton 8782318 guelph 8227780 FUELS LTD LUBRICANTS HR EMERGENCY BURNER SERVICE INSTALLATIONS MILTON 8786380 Stntei Amine Ent HOME OF THE WEEK AWARDTWINNING COUNTRY CLASSIC A look of yesteryear with elegant front and rear pillaraccented veran dahs gives this gracious countrystyle home timeless appeal The first level of fers 291 ft of wellplanned living space including spacious living and dining rooms secluded denguest bedroom with threepiece plus a delightful countrystyle kitchenfamily room with centre cooking island and sunny breakfast bay A conveniently located laundry room adjoining the two- car garage completes the main floor The den ensuite with dual access doubles as a downstairs powder room Four bedrooms make up the ft second level which includes a stunning master suite with two sunny windowed bays one encompassing a raised whirlpool tub in a fivepiece the other providing an inviting sit ting area Secondary bedrooms share a fourpiece main bathroom Finished floor area totals 3582 ft Plan offers a choice of foundations including either a full basement or crawlspaceslab Send for Canadas largest plan book with over home plans including a wide variety of architectural styles from stately brick manors to affordable bungalows from cozy cottages to large family homes only 895 including shipping and GST A set package of blueprints for plan no 892582 is including courier delivery and applicable taxes Send cheque or money order to HOME OF THE WEEK co The Halton Hills Herald 382 West Broadway Van couver BC or call tollfree 1800636739 and charge to Visa or Mastercard Trained consultants are standing by Monday to Saturday 900 am to 800 pm to take your order for books or plans Please feel free to request any information you require before placing an order Protect your investment inspect before you purchase A comptcM home paction from botamant to rool Including hading plumbing wiring K It con lava you Ihoutondt of I wall raport will upon the Unpad Ion AccuratE Home Conwitanti 7914144 Home buyers protection Aaxcto Fabrication MODULAR STAIR SYSTEMS DESIGNED FOR THE ENTHUSIAST EXPERT