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The IFP - Halton Hills | Thursday, October 21, 2021 | 18 By Cory Soal RH.A.D. CUSTOMER SERVICE IS A PRODUCT SLOWLY BECOMING EXTINCT. My definition of quality customer service and goal is to provide continued, effective hearing for the patient. There are many issues and parts of this task - please do not think | am saying that | have succeeded in creating an A+ practice. It takes a lot of work, dedication and time to achieve excellence. Regardless of business, it all boils down to customer service. The product purchased - and this can relate to any device - needs to be serviced regularly, the patient needs to understand and use their product properly. Wherever you shop, ask yourself this: Can | follow up with the same person who sold and serviced my product when | need them? Does the person who serviced you remember your name and needs? Will that person be there for me in the future? Asa local business person and proud lifelong resident of this community, | wish to thank all who have allowed me to serve the community since 1992. The Georgetown HEARING CLINIC We care about your hearing! Professional Arts Building 99 Sinclair Ave., Suite 210, Georgetown 905-873-664 42 ‘Halton Hills ince 1992 theifp.ca HP OPINION A LITTLE KINDNESS GOES A LONG WAY PLEASE BE CONSIDERATE AND UNDERSTANDING WHEN VISITING TOWN FACILITIES AND BUSINESSES, WRITES RICK BONNETTE Be kind. Two tte words with big meanin; 'm putting this message a reminder to resi- gente for when they access our facilities, dine indoors, go to a movie or any place where they are asked to show proof of a double vac- cination. This is the world we live in now. The town and select businesses are all comply- ing with provincial legis! RICK BONNETTE. Column tion designed to support ev- eryone's health and safety. e remember that kindness costs nothing, and that we are all doing what we have been asket Inspiring experience I recently had the plea- sure of speaking to Amy Ro- bling, a student at Christ the King Secondary School who attended Camp Molly. Here is a glimpse into Amy's ex- perience. "Camp Molly is a leader- ship camp that selected 30 roung women, 15 to 18 years old, in the Halton region to experience the many ca- reers in the fire services. To attend this camp, we had to write a 250-word essay on why reer in the fire ser- vice interests us. fl women 1 from ney (Ablead Seon Cassi dy Warner, Sara Arese- nault, Shayne Klimsiak, and Sophia Jesus). I speak for all of the women that at- tended Camp Molly 2021 that it was an unforgettable experience. "I made so many new friendships and learned about fire suppression, fire investigation, water rescue, auto extraction and many more attributes of the fire service. I am so thankful I got to experience Camp Molly and I felt like I be- longed right when I stepped foot in the fire department." A fitting tribute Saturday, Oct. 2 was the Henry Thomas Shepherd Park dedication. Mr. Shep- herd was a Georgetown res- ident, veteran of Doth ate First Secon Wars, the ‘rst Black chief ot the Georgetown Lede De: partment, a founding ber of the Royal Canadian Legion (Branch 120), amem- ber of the Lorne Scots anda well-respected member of our town. His legacy remains strong among the residents of Halton Hills and sur- rounding junities. The E Halton Hills commu nity o helmingly sup- ported vine. park being re- named to honour Mr. Shep- herd. Rick Bonnette is the mayor of Halton Hills. Follow him on Twitter at @RickBonnettel and In- stagram at @rick_bon- 1. pYoy ams) me) am elel mel- IN. 18-33 Tal iim mcm colon (oj (=) As more and more consumers shop online, you'll need to be prepared for your business’ online order boom. The time is tight to sign up with Metroland Parcel Services for affordable, trustworthy and dependable last-mile delivery. Scan for more information oreo metroland PARCEL SERVICES io] Visit our website at metrolandparcelservices.ca