Oakville Beaver, 10 Mar 1993, p. 56

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RE/MAX Ontarioâ€"Atlantic Canada Chairman Frank Polzler is pleased to announce the appointment of six distinâ€" guished Brokerâ€"Owners to the organiâ€" zation‘s nine member Executive Council. The Executive Council provides guidance and advice to RE/MAX Ontarioâ€"Atlantic Canada on a variety of substantive issues affecting the organiâ€" zation‘s operation. The new appointees, serving for a two year period, expressed unanimous agreement that RE/MAX must continue to dedicate itself to attracting the indusâ€" Chairman appoints Carnovale try‘s top, : Associates i:fchoing their belief, Polzler said fullâ€"time professional Sales "RE/MAX has grown to be the leading real estate organization in Canada by setting and maintaining the highest standards â€" by ensuring that our Sales Associates offer the most professional service." In addition to providing administraâ€" tive support, as well as comprehensive promotional and advertising programs, the organization offers a full slate of professional development seminars for its Sales Associates. RE/MAX Ontarioâ€"Atlantic Canada is the first real estate organization in the country to establish an ongoing cusâ€" tomer service program, the RE/MAX Quality Assurance Program. Since instituting the program last year, more than 10,000 customers have responded positively, rating their overall satisfacâ€" tion with RE/MAX at 95%. The RE/MAX Quality Assurance Program is one of many innovative projects to receive consideration and approval by the Executive Council. “Augy Carnovale, Brokerâ€"Owner, RE/MAX Aboutowne Realty Corp., Oakville, Ontario. Mr. Carnovale has been associated with RE/MAX since 1984 and has operated Aboutowne Realty since 1988. RE/MAX Aboutowne Realty has two offices and 75 Sales Associates. Says Mr. Carnovale: "We must play off our strengths. We have proven that we can adapt to a changing environment. And today, that means being able to respond to our customers more sophisâ€" ticated needs." RE/MAX is ranked as Canada‘s leading real estate organization with over 8,000 Sales Associates situated throughout its 415 independently owned and operated offices across the country. RE/MAX provides its customers with residential and commercial real estate, relocation, referral and asset management services. Its full time, professional Sales Associates are consistently among the top producing agents in the real estate industry, today.

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