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A6 - Automotive By LIZ CAMPBELL Special to the Beaver hey say it's the little things that count. And it's those little things which make all the dif- , ference in service. When I visited Oakville Tire, they didn't just check my tires. Without being asked, the technician oiled the moottroof hinges, took a peek under the hood at oil and battery. topped up the windshield washer fluid and even checked the air in the spare tire (it was in fact. underinflated), He also gave me some good (free) advice on how to ensure that I wouldn't have to come back sooner than I ought. "Service is a well-used word and sometimes peo- ple think that it means cheap," says General Manager and part owner, Ken Borg, "We're a down-to-earth place; we give people what they are looking for - consistency, loyalty and good service. That means we'll give them the best deal we can." When Ernie Savin started Oakville Tire back in 1946, on Lakeshore Road, (it has since moved three times to Randall St. in 1953, to Kerr and Rebecca in l955 and to Speers Rd. in l961) he could not have envisioned the present-day, smart premises at the South Service Road which were designed with the customer in mind. There's even two entrances, one at the front which offers a welcoming interior to new visitors and a side door which the regulars use to pop in with a problem. And problems are what these guys are here to deal with. Eight licensed technicians and 11 service bays mean quick, emcient repairs. And those technicians each have a specialty, according to Borg. "One guy might really know Ford or Chrysler or GM products. another might be a front end specialist," explains Borg. "When someone comes in with a brake prob- lem, I know I can take it to Kevin. If there's anything there, he'll find it." The extensive 12,000 square foot building includes all the latest equipment. Their Rapid Lube division can do a complete. drive-tttrough oil change in 15 minutes and they carry all the brand name oils and filters. Tune-ups. shocks, wheel alignments and more are completed swiftly and efficiently. And if you need a courtesy car while your vehicle is being Little extras add up to good service at Oakville Tire 2lillflllili CELLULAR Wednesday, May wmmmmmmmmmm ttif, Bell Mobility 39 They even offer free pick-up and delivery to their customers, a bonus to active business people. But while busy folks make up the bulk of their customers, there's still the ones who come in with a little boy in tow and explain how they used to come with their dad 40 years ago, run around and get gum from the gumball machine while dad talked with Mr. Savin. "And do you know what?" laughs Borg. "There's their little guys doing exactly the same thing." Now they might be talking with Doug Savin, Ernie’s son or with Borg himself. That makes him feel good because it keeps the tradition going. it keeps the tradition gomg. Another tradition is torquing tires by hand, They don't use an impact gun on your tire for two reasons: firstly, 70% of new tire rims are made of aluminum and the high torque these guns produce can actually damage the bolts. Secondly, torquing the wheels to the manufacturers specifications means that a cus- tomer will be able to loosen the nuts easily if they have to change the tire. And your spare will go back into the trunk ready for the next time you need it. If there's anything the guys at Oakville Tire can't handle. they'll refer you to someone who can, confi- dent that those businesses will maintain the same high standards set by Oakville Tire. "They know if they don't give our customers satisfaction, there won't be any more referrals. So they look after them well," says Borg. Oakville Tire still maintains the old Speers Road location, under the name Value Tire Centre. And they still offer high quality. brand-name tires at very rea- sonable prices. It's an extra service for their cus- tomers who want good quality, lower priced tires. And unlike many such shops, you'll find clean, com- fortable surroundings (even sanitary and attractive washrooms) at both locations. "It's hard to believe now, but until 1988, we did only tires," says Borg with justifiable pride. "Today we have a whole range of mechanical servies." And in case you're wondering about the future. thete's still plenty of land out back where they could expand in the future. . Otter and mics apply with new mm on Boll let long term rate guarantee plan only. System lunch? lo: and extra 0.A.c lg dlsunce and mamlng not minded. Alr Mlle: available to Go a and Platinum users only TM " Mlle: Imernanonal Holdings gnaw Mobility Cellulav Inc authorized usér Lhélin}: acihiauin $100 extra. 828-9200 OAKVILLE Jeep Grand Cherokee leads where other utility vehicles try to follow he world's most innovative I sport utility vehicle is still the standard by which all others must be measured. For I993 Jeep Grand Cherokee is available in three models: Grand Cherokee, Grand Cherokee Laredo and Grand Cherokee Limited, all with standard four-wheel drive. Later in the 1993 model year, Grand Cherokee and Grand Cherokee Laredo will be available in two- wheel drive versions, with the 4.0- Litre six-cylinder engine and auto- matic transmission. For 1993, the powerful new 5.2- Litre V8 engine - the first V8 offered in a compact sport utility vehicle - is available as an option in all Grand Cherokee models. The addition of two-wheel Grand Cherokee and Grand Cherokee Laredo models later in the model year further expands the Jeep range. . The added optional V8 power increases Grand Cherokee's maxi- mum trailer towing capacity to 2,948 kg (6,500 lb.). This new Class IV package includes front and rear axles with a low 3.73 ratio. Every Grand Cherokee model fea- tures a standard driver's side air bag supplementary restraint system for optimum protection. Also included in the extensive standard equipment list are four-wheel anti-lock brakes that work in both two-and four-wheel drive... another Jeep exclusive. Jeep Grand Cherokee Limited has a unique monochromatic appearance, with body color fascias. grille and bodyside cladding. The nameplates and wheels have gold accents, and event he bodyside pinstriping is in gold.whiledeeptintedglasssetsoff Grand Cherokee's smooth. aerody- namic shape. The body-color rear view minors have standard power assist and heating for cold weather visibility. Inside. Grind Cherokee Limited ofhrs comfott and luxury, with stan- dard six-way power adjustable leather bucket seats. air conditioning with automatic temperature control and venom inserts on the instru- ment panel drive... another Jeep exclusive. 1993 Jeep Grand Cherokee Limited features extensive standard equipment and traditionally rugged Jeep underpinnings. Sundud equipment includes power door locks and windows, remote keyless entry system and automatic day/night rearview mirror. An AM/FM stereo radio with cas- sette player and six speakers is also included. Grand Cherokee Limited is pow- ered by the powerful Jeep 4.0-Litre inline six-cylinder engine, putting out 142 kW ( l90 bhp) and 305 N.m (225 lb.-ft.) of torque, backed up by a five- speed manual overdrive transmis- sion. A four-speed overdrive auto- matic transmission " optionally available, as is the new 5.2-Litre V8 engine. Four-wheel drive Grand Cherokee Limited is equipped with the new Jeep Quadra-Trac full-time four-wheel drive system for the best on- or off-road travel. 1993 Jeep Grand Cherokee Laredo features distinctive lower bodyside cladding in argent color and 15" by 7" silver-colored five-spoke steel wheels with outlined white let- ter tires. Inside, Laredo offers a retractable cargo cover, skid strips and tie down to keep cargo secure. Both front seats are reclining wingback buckets in cloth and vinyl trim, and a full centre console with armrest is also standard. The driver has a leather-wrapped steering wheel with electronic speed controls and a tilt column. Laredo options include a Luxury Package with automatic dimming inside rearview mirror. an auto head- lamp system, power front seats and a driver information centre. Upgraded stereo sound systems, with either cas- sette tape player or compact disc player. are also optionally available. Four-wheel drive Grand Cherokee Laredo uses the proven "Command- Trac" pan-time four-wheel drive sys- tem with true "shift-on-the-ily" capa- bility for off-road driving or more 1993 Jeep Grand Cherokee Laredo secure winter travel. Both full-time "Selec-Trac" and the new all-the- time "Quadra-Trac" four-wheel drive systems are available as options. Standard equipment on 1993 Grand Cherokee includes the power- ful 4.0-Litre six-cylinder engine and five-speed manual overdrive trans- mission. Like all 1993 Jeep Grand Cherokee models, the base model features power steering, power front disc/rear drum brakes with four- wheel anti-lock, liftgate wiper/wash- er and electric rear defroster. Four-wheel drive Grand Cherokee uses the rugged Jeep "Command- Trac" pan-time four-wheel drive sys- tem; full-time "Selec-Trac" and all- the-time "Quadra-Trac" systems are optionally available. 1993 Grand Wagoneer and all Grand Cherokee models use Jeep's exclusive "Quadra-Link" suspension system for the best combination of smooth highway ride and superb off- road capability. The unique Quadra-Link front suspension incorporates four locating arms that keep the axle at its opti- mum position. The front track bar further contributes to smooth, precise handling. Durable coil springs absorb the shock of impact and provide more than 200mm (eight inches) of total suspension travel, as well as state-of-the-art handling characteris- tics. For true off-road enthusiasts, an optional Up Country Suspension Package with uprated shocks, skid plates and larger tires is optionally available on all Grand Cherokee models and Grand Wagoner. Also available as an option is a 'Trac-LA" rear differential for posi- tive traction in the worst conditions. aaa'