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2 ce Abboy Chib Fous ind in our exquisite TUNCH BUFFET $1 Q.95 per person. Seating from eleven a.m. to on p.m. DINNER BUFFET $22.95 per person. _ i Seating from five p.m. to nine Receive a $10 Merchandise Voucher _ for the Glen Abbey Pro Shop _ â€" with every reservation. (] CALL: (905) 8441800 _ _ A beaum¢ul vetiing awailé y0u Oakville Beaver Weekend, Sunday, December 11, 1994 â€" 18 Lz the Gien Abbey Pro Shop for an exclusit? of gifty and atocking ies gy t qpeial person. All Merchandise up to 75% OFF i If Huge selection of name brand go axildg leisure wear from Izod, Ashworth, Reebok, Tommy Hilfiger and much more. f Sale ends December 23rd. 5% OFF Voucher i r entree at Glen Abbey 25 P / N3 § Receive a 2 _ towards any dinne Restaurant. OPEN: 9 a.m. to 5 p.mâ€" Monday to Friday 10 a.m. to 4 p.mâ€" weekends / CALL: (905) §44â€"1811 1333 Dorval Drive, Oakville 0 *Thke 3 POSE HOLIDAY PORTRAIT COLLECTION 95 Plus $4 ‘ PersSubied 3 BEAUTIFUL POSES â€" 94 PORTRAITS IN ALL 3â€"10x13s 3â€"8x10s 6â€"5x7s 30â€"WALLETS 34â€"KEEPSAKES 18â€"PORTRAIT CHRISTMAS CARDS SUBJECT FEE OF $4.00 PER PERSON, PAYABLE WHEN PORTRAITS ARE TAKEN. LIMIT ONE HOLIDAY IT COLLECTION PER FAMILY, PLEASE. You choose backgrounds and approve each pose as it‘s taken. i poses taken for optional portrait collection with no obligation to purchase. Christmas background available at no extra charge. Portrait sizes approximate. PHOTOGRAPHY BY 3 P.M., DECEMBER 15, BACK FOR CHRISTMAS THIS AREA KMART HAS A PERMANENT STUDIO OPEN 6 DAYS Mon.â€"Fri. 10 A.M.â€"7 P.M.â€" Sat. 10 A.M. â€" 6 P.M. . HOPEDALE MALL 3rd Line Rebecca Street, Oakville is AGFA . Prosucts give you better portats For Customer Service, call 1â€"800â€"438â€"8861. FD M © 1994 PCA Intl, Inc Waterfront Festival surveys help provide customer satisfaction . of major Canadian businesses, 4 K. out of 5 said that providing total customer satisfaction will be critical to their companies over the next few years. While the pollsters somehow missed their appointment at the Barn to collect the views of the Oakville Waterfront I n a recent survey of the executives Festival, we certainly agree that satisfyâ€" â€" ing our various customers is critical to our success. Unless you want to rely on luck, the only way you can hope to please your customers is to make the effort to learn about their likes and dislikes and how well you are doing in meeting these needs. In addition to the valuable informaâ€" tion that our many volunteers are conâ€" stantly collecting by word of mouth, the Festival is currently doing three separate customer surveys. We were fortunate to again have assistance from the Ministry of Culture, Tourism and Recreation in the preparaâ€" tion of our annual visitor survey. Some SATURDAY, DEC. 17 t I 519 SPEERS RD. OAKVILLE FREE PICTURE «* SANTA Oakville Motors presents its 2nd annual Children‘s Christmas Party! FREE PICTURE, STOCKINGS and BAllOON‘;fi Meet MAYOR ANN MULVALE 2:00 pm to 3:00 pm Donations for the Salvation Army Food and Toy Drive are being accepted here. Please bring any small (new or used) toy or any nonâ€"perishable food and assist the needy. Have a SAFE and HAPPY HOLIDAY From the Staff of ... OAKVILLEMOTORS SALES LEASING 250 Festival 94 goers were kind enough to spend 10 minutes with one of our volâ€" unteers who asked their response to each question on a questionnaire which was prepared in consultation with the Ministry. The Ministry then provided the resources to analyze the information. The survey was divided into two parts, the first was about the visitor and included such things as age, size and composition of the group the person came to the Festival with, location of the person‘s home, how the person travelled to the festival etc. The second part asked a number of questions about the person‘s experience at the Festival including subjects such as â€"----â€"â€"1 1:00 P.M. TO 3:00 P.M. a 4 849â€"9949 Waterfront Festival, the Oakville Arts Waterfront Festival be one of the pre Ontario. Chair, Oakville Waterfront Festival 1 # 2 $ . the service the person was receiving ad the Festival, the relative interest in dif= ferent events, venues visited, lengthvot! time at the Festival, ideas on how th Festival could be improved etc. We were very pleased to see th response to a basic question; whe asked if they would return to th Festival, 94% said yes ! The survey provides useful tion on the knowledge of and relatie popularity of individual events whic will help us in planning Festival 95. _ Corporate sponsors have alway. been thought of by the Festival as a se arate customer group with distinec needs. In order to collect current infor: mation on these needs and to give ou sponsors an opportunity to tell us ho well we are doing in meeting they needs, we recently gave a survey fo to all our 1994 sponsors. A The original intent was that this sur vey would be a short one ! Howeve when we sat down to write the surve we quickly realized that there are maniy aspects to our current sponsor care pro gram that we would like feedback o and many ideas for new publicity eventg which we would like to test. The responses will be used to shapd our overall approach to corporate spon sorship programs and to customize thd package we offer to individual sponsors# The third survey is just getting underway. With the construction of the new Waterfront Stage as part of thq Waterfront Regeneration Trust project i Coronation Park, Oakville residents wi have available a state of the art facility for community entertainment. Appleb College Grade 12 students will, asa class project, be carrying out a survey 0@# the entertainment Oakville resident would like to see on the new stage. Thef information will be used by the Council and the Town‘s Parks and Recreation Staff in planning program ming for the stage that fits the dayâ€"usg context of Coronation Park. The information is invaluable to u« as we work to continue achieving oug mission of having the Oakvillé mier familyâ€"oriented festivals in Submitted by Bob Griesbach, Vice President, Monenco AGRA, Vicd WINTER CLASSES 1995 for children, teens, and adults in pottery, drawing, olls, acrylics, watercolour Chinese brush painting Classes begin week of Jan. 9th Register by mail or in person, Mon. Tuesdays 10â€"4 Wed. Thursdays 1â€"4 Saturdays 11 â€"4 827â€"5711 560 Bronte Rd. Oakville 4