Oakville Beaver, 10 Dec 2008, p. 16

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16 - The Oakville Beaver, Wednesday December 10, 2008 www.oakvillebeaver.com Living Oakville Beaver LIVING EDITOR: ANGELA BLACKBURN By Angela Blackburn OAKVILLE BEAVER STAFF Phone: 905-845-3824, ext. 248 Fax: 905-337-5567 e-mail: ablackburn@oakvillebeaver.com One good deed deserves, and gets, another For two years, 92-year-old Sue Mosley has been answering phones for Jensen Tire -- though the Winston Churchill Boulevard company didn't know it. When Mosley, who lives in a seniors' residence called Jensen Tire's receptionist Sharon Saunders last week to ask about the company's hours -- so she could tell customers -- the company responded in kind. Not long after, Mosley received a call from a florist wanting to confirm her address for a floral delivery. "No one on this earth would be sending me flowers," Mosley, a widow of 60 years, told The Oakville Beaver explaining what a mystery the flower delivery was. Then, when the flowers arrived and she realized it was the tire company saying thanks, she was thrilled. So, too was her granddaughter, Lisa Jesseau who teaches at an Oakville high school and wrote a letter to the editor about the good deeds. Jesseau said it has been a challenge to put a smile on her grandmother's face in recent times after the previously active lady, who is now legally blind, moved into a seniors' residence. "Normally, people call and yell at you if you've inconvenienced them. Sue Mosley called us and was nice, so we were nice back," said Connie McCulloch-Jensen, president of Jensen Tire. "Sharon came to me and said it was very sweet and could we send a card or something, so I said why not send flowers," said McCulloch-Jensen. "Nobody is ever nice about it, usually they're upset. It was kind of unusual for somebody to be kind, so cially since they didn't know my address," laughed Mosley. The senior came to Canada when she was 27 years old and pregnant, her husband having been killed. She raised her only daughter on her own and now has two grandchildren and a great grandson. Jesseau said her grandmother has been fielding several calls a day for the Oakville company. When Mosley finally realized that the daily good deeds she'd been doing were coming back in kind, it made her smile. So impressed was Jesseau with the company's reaction, she contacted the Beaver. "I am lucky enough to still have my 92-year-old grandmother alive and well. Some days she is not the happiest and we wonder how we can brighten her day," confessed Jesseau. "One might become frustrated by this (the wrong numbers) and be rude or change their number or hang up, but my grandmother politely answers the calls and sends the customer in the right direction. My grandmother touched base with a kind woman named Sharon at Jensen Tire to alert her that she was receiving lots of calls and hoped that her customers were finding them okay," said Jesseau. "My grandmother has been excited, smiling, happy and joyous and it was thanks to the random act of kindness from Sharon and Jensen Tire. This was their way of saying thank you," said Jesseau. "This act thrilled me on many levels. The people at Jensen Tire brightened my grandmother's day and restored faith that there are very kind people who can make a difference in someone's life. We should all learn from their thoughtfulness and generosity," said Jesseau. LIESA KORTMANN / OAKVILLE BEAVER WHO WOULD HAVE THOUGHT: From left, Connie McCulloch-Jensen, president of Jensen Tire, Sue Mosley, Mosley's great grandson Chad Jesseau Porteous and Mosley's granddaughter Lisa Jesseau with the flowers Mosley received from Jensen Tire. why not be kind back?" said McCulloch-Jensen. "I guess she's been having some fun with it, too" said McCullochJensen. Indeed. According to Mosley, she received a call one weekend from a man who said he'd been trying to reach her for three days. "That's strange," she said. Others have called and the 92year-old has responded that the only spare tire she has is around her waist, but that Jensen Tire could probably assist. "When I get a call and if it's a man's "When I get a call and if it's a man's voice, no man would be calling me, I'm 92 ... a little old for that ... and I've been widowed for 60-odd years." Sue Mosley, Oakville senior voice, no man would be calling me, I'm 92 ... a little old for that ... and I've been widowed for 60-odd years," laughed Mosley. So after the call about not reaching the company and another early morning call, Mosley, for the first time in two years, dialed Jensen Tire -- to ask about its hours so she could pass it along to their customers. "I always give them the number. They've just made a mistake in dialing," said Mosley, saying it has never occurred to her to be annoyed or rude. "I spoke to Sharon for the first time and she was very nice about it and thanked me for taking the calls," said Mosley. In fact, Mosley said she "was in shock" upon receiving the bouquet. "I couldn't quite conjure up who would be sending me flowers, espe-

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