Oakville Beaver, 25 Apr 2009, p. 26

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OAKVILLE BEAVER Saturday, April 25, 2009 · 26 Ultimate Pool Service -- swimming in success How do two young guys with a penchant for pools and a passion for serving customers start their own company right out of university? Simple: They see a niche and they go for it! Brothers Brian and Grant Hildebrand were barely university graduates when they boldly opened their own pool service company, Ultimate Pool Service, in 2002. It was a natural next step for the brothers who had learned the ropes working summers for swimming pool service companies during their university years. They loved the work but saw a need for better customer service in the industry. So they hatched a plan and Ultimate Pool Service was born. Ultimate Pool Service is a full-serve pool shop that maintains, secures, covers, repairs, opens, and closes pools. If you've got a pool, they have the tools, experience, supplies, and know-how to help you keep it clean, safe, and swimmable year after year. The Hildebrands and their team focus as much on customer service as on pool service, which makes them stand out from the crowd. At their local Oakville-area retail location, pool supplies, service, equipment, and answers are readily available. Customers can purchase chemicals here and even use the store's BioLab Professional Water Test Lab to attain computerized results specific to their pool. The store manager is trained extensively in water analysis and can discuss the test results in-depth with each customer to determine the underlying issues affecting ANNUAL SPRING SALE AND STORE OPENING their pool's water chemistry. April 25th and 26th 2009 Limited Time Special $999.99! The store is also stocked with replacement equipment. Everything from pumps, heaters, filters, pool automation, chemical feeders, and cleaners to small parts, water toys, and games. And, when big orders come in for major equipment, the Ultimate Pool Service team delivers and installs it in a pinch. They even have eco-friendly options to help their eco-conscious customers make environmentally-sound decisions. With their high customer service standards come a large and loyal clientele who rely on Ultimate Pool Service for weekly maintenance, something that the company specializes in. Grant believes that putting customers first is the biggest difference and most notable benefit of working with Ultimate Pool Service. Ultimate Pool Service has invested in these kinds of customer-centric solutions for a reason: they believe that properly trained technicians, monitored service, knowledgeable service staff, timely service, quality relationships, and friendly communication make for happy customers. It may also be the reason for the company's annual growth, which continues to climb. Growth is good, notes Grant, but it's more important to "manage our growth so that quality is never compromised." Resting on laurels like that, it's no wonder that clients keep coming back for more. Ultimate Pool Service invites you to take advantage of their annual NO TAX sale, April 25-26, 2009 and an opportunity to win a Hayward Navigator pool cleaner. It's a chance to save big on all of your swimming pool needs for the upcoming season and to stop by the store, meet the team, and see firsthand how Ultimate Pool Service lives up to its legacy of "ultimate" customer service. Looking to purchase the TigerShark, the extremely popular portable robotic cleaner? In 2007 Hayward Pool Products purchased AquaVac, the manufacturer of the TigerShark. We now carry the Hayward AquaVac, which is identical to the TigerShark but with different labeling. New for 2009! Special: $800.00 carrying caddy included, a savings over $200.00* Introducing the newest addition to the AquaVac family of cleaners. Hayward's EVACTM is built with proven AquaVac technology and high-quality components. A sleek, low-profile design and top-access filter cartridge are a few of the great features that give the new EVAC added bite. Save The Sales Tax Event Pay no tax on all equipment, chemicals, supplies and toys. (Not valid with any other offers and does not include winter covers, liners, AquaVac or EVAC) Hayward AquaRite Salt Systems Jandy/Laars Heaters Hayward Pumps Hayward Filters Guardex Chemicals Hayward Pro Logic Automation Visit our showroom and with every purchase receive an entry ballot for our draw for a FREE Hayward Navigator! * Limit of 2 (two) 1428 Speers Rd, Unit 4, Oakville, ON L6L 5M1 Phone: 905-827-0194 www.ultimatepools.ca

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