The following text may have been generated by Optical Character Recognition, with varying degrees of accuracy. Reader beware!

OAKVILLE BEAVER Thursday, July 23, 2009 · 8 Town of Oakville 2008 Annual Report Highlights Mayor's Message On behalf of your Council I am pleased to provide you with an overview of our 2008 Annual Report. We made significant progress on our four-year strategic workplan, and took some big steps towards our goal of making Oakville the most livable town in Canada. I invite you to read our full report at www.oakville.ca. In 2008 we completed much of the work for our new official plan, Livable Oakville, which will guide growth in our town for the next 30 years while preserving the character of our existing neighbourhoods. Thank you to everyone who contributed their voice to these meetings. The resulting plan is something we can all be proud of. Livable Oakville is strong, defensible and forward-thinking, and it reflects our commitments to you and the feedback we obtained. Every decision Council makes and every dollar we spend is governed by our commitment to ensure town programs and services are fiscally sustainable. Our program-based, performance-based budgeting and reporting system (PB2) makes sure our decisions and strategies take us closer to our goals, while improving efficiency and maximizing value. Everything comes back to our financial and philosophical bottom line: We are goal-driven, performance-based and results-oriented. Our 2009 Citizen Survey, conducted by Pollara Strategic Insights, found that 88 per cent of Oakville residents are happy with their municipal programs and services. Thank you for your support. The trust of our residents is Council's most valuable resource, and we will continue to earn it with a clear strategic direction, innovative policy, and a steadfast commitment to service. I know that together, Council, town staff and our residents will continue to surpass expectations as we work to become the most livable town in Canada. Key Accomplishments To be accountable in everything we do In April, the town launched its new official plan process - Livable Oakville. To be completed in 2009, the new official plan will define and map the future growth of Oakville for the next 30 years. It will appropriately direct growth as well as protect our natural environment, heritage properties and stable neighbourhoods. The town launched ServiceOakville, a proactive customer service delivery strategy that will make it easier and faster for residents and visitors to do business with us. As part of this strategy, the town implemented communication and response standards for town staff to improve our services to fellow departments and to the community as a whole. To enhance our natural environment The town's first State of Oakville's Environment Report and Environmental Indicators were completed to measure and report on the condition and sustainability of Oakville's environment. The Urban Forest Strategic Management Plan 2008-2027 was completed, providing a more effective approach to the management and stewardship of the town's "green infrastructure", and ensuring long-term sustainability of the town's forest areas. To continuously improve our programs and services A new transit terminal opened in the uptown core, serving as a connection point for multiple bus routes. It will eventually become a hub for buses making connections from other municipalities. Construction of North Park, Oakville's new state-of-theart sports park, began in 2008 with the construction of a quad-pad. Completed in three phases, the 79-hectare sports park will also include a recreation centre and library, active sports fields, trails and other park features. The third and final phase of the project is scheduled to begin in 2018. Oakville's brand new indoor soccer facility was completed in December. The Pine Glen Soccer Centre is operated by the Oakville Soccer Club (OSC). In partnership with the OSC, the town developed the indoor soccer building for Pine Glen Park to provide a longterm home for indoor soccer for the community. To have programs and services that are fiscally sustainable Not only did the town complete the Public Sector Accounting Board (PSAB) requirement to inventory and valuate all its tangible capital assets, we also implemented a comprehensive asset management program that includes maintenance management and inventory systems. To assure the town's compliance with PSAB requirements, the notes for the 2008 financial statements include the town's capital asset values. The town continued its program-based, performance based budgeting system, "PB2," for the 2009 budget cycle with the development of comprehensive performance measures for the corporate services commission. "PB2" focuses on the programs the town delivers with the outcomes of investments and the performance measures to assess them. Sincerely, Rob Burton Mayor, Town of Oakville 2008 Highlights Examples of where your tax dollars are spent within the Town Who receives your tax dollars Population growth in Oakville Residential per $1 tax increase For the full report, including the Municipal Performance Measurement Program, visit www.oakville.ca. 2008 Legal Services Environmental Policy Economic Development Recreation Services Strategy, Policy & Comm. Capital Assets Culture & Tourism Other Human Resources Admin. Exec. Management Political Governance 0.6¢ 0.6¢ 0.7¢ 0.8¢ 0.9¢ 1.0¢ 1.1¢ 1.3¢ 1.5¢ 1.7¢ 2.1¢ Library Planning Services Financial Services Info. Systems + Solutions Economic Contingency Parks & Open Space Fire Transit Road Network Infrastructure Renewal 2.2¢ 2.7¢ 3.2¢ 3.7¢ Education 24.6% 7.9¢ 10.5¢ 11.8¢ 12.0¢ 12.4¢ 21.3 Region 39.6% Town o 35.8% 173,000