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KICK-OFF BREAKFAST Celebrate the weeks launch with breakfast and hear success story Arlene Dickinson discuss her life as an entrepreneur, the Venture Communications jour- ney, lessons learned and understanding your customers. Arlene Dickinson is one of Canadas most renowned independent marketing communications entrepreneurs. After becoming a partner in Venture Communications in 1988, she became sole owner in 1998. She has grown the company into a strategic and creative powerhouse for a blue-chip client list, from a small, local firm to one of the largest independent agencies in Canada with offices in Toronto, Ottawa and Calgary. She is a judge on CBCs Dragons Den; the shows marketing expert, its lone female judge and one of its breakout stars. Registration and Breakfast 7:30 a.m. Keynote Presentation 8 a.m. BRANDING By Theresa Syer, founding partner of the Syer Hospitality Group, Inc., leading experts in Customer Experience Management. She is at the forefront and cut- ting edge of her discipline, a catayst in expanding leadershp focus from the tactical issues to the much wider and strategic issues of an experience. Ensure your entrepreneurial soft skills compliment your brand with this sem- inar on branding and learn about self-branding, brand perception and how a positive attitude and consistency can help. MARKETING By Chris Hokansson, principal consultant and founder of One Red Bird. With over 15 years of strategy, management and marketing experience, he has worked with some of the most successful brands in North America, including Microsoft, Hudsons Bay Company, FedEx and IBM. During this interactive session, participants will learn how to: - Gain permission to communicate - Deliver value - Solve issues for your customers Branding Seminar: 9:30 - 11am Marketing Seminar: 11:30 am - 1 pm MONDAY OCTOBER 18 SALES By Andrew Wall, who has been an invited guest speaker to companies, trade associations, Chamber of Commerce and conferences for over a decade. His live- ly, entertaining and engaging style keeps audiences attentive, informed and glad they attended the presentation. Participants will learn how to: - Identify and avoid stalls/objections - Identify the Buyer - Tailor work to increase closing ratio FEAR OF PROSPECTING By John Kanary, author businessman, world-class coach and personal effective- ness speaker and trainer. He has published two books and trained over 200 coaches with his unique coaching program. For over 30 years, he has shared his tools to connect people with an action plan. Participants will learn: - Desire to Succeed vs. Fear of Failure - The 4 Frustrations in Prospecting - The Winners Image Sales Seminar: 9 - 10:30 a.m. Fear of Propecting Seminar: 11 a.m. - 12:30 p.m. TUESDAY, OCTOBER 19 The Chambers popular monthly evening reception is combined with our Annual Trade Show at the OE Banquet & Conference Centre (2245 Speers Road in Oakville). Come to network with local business leaders and 75 exhibitors, enter into our 50/50 and door prize draws, and enjoy free-of-charge cater- ing from Julias Ristorante and Ritorno and beverages from Camerons Brewing Co. and Peller Estates. The Business After Hours & Trade Show is open to the public and admission is free. Order your trade show table to showcase your business. Previous years have attracted nearly 300 attendees. Space for trade show tables is limited; book yours today! NETWORKING By Paula Hope, founder and President of the Referral Institute Peel-Halton, speaks and writes about Creating Referrals for Life. Her mission is to ensure that all professionals develop an effective word-of-mouth marketing plan in order to generate a personal system. Participants will learn: - 10 Networking Strategies - Planning - 3 Successful Elements - VCP Networking Identification SOCIAL MEDIA By Sandra de Leeuw-Davis, co-founder of TWINLION Media Group. Their expertise lies in leveraging technology to grow businesses, while offering consultatives and strategic Internet marketing solutions that help you jump to the next level. Participants will hear about: - Driving sucess to your business - Goals and policies - Realistic time frames and new marketing Networking Seminar: 9 - 10:30 a.m. Social Media Seminar: 11 a.m. - 12:30 p.m. WEDNESDAY, OCTOBER 20 THURSDAY, OCTOBER 21 FOR MORE INFORMATION ON THESE SMALL BUSINESS WEEK EVENTS, VISIT WWW.OAKVILLECHAMBER.COM SEMINARS: $30 to attend one $75 to attend three $95 to attend ALL (GST not included) BREAKFAST SOLD OUT All events to take place at OE Banquet & Conference Centre, 2245 Speers Road, Oakville Located at 504 Iroquois Shore Road in Oakville, Leisure Industries is your desti- nation for all your swimming pools needs. Offering both above and in-ground pools (and featuring steel, vinyl and one- piece fiberglass in-grounds), Leisure Industries has progressed from a pool installation company in the mid-sixties to a full-service factory outlet today. Leisure Industries manufactures the majority of the products they sell, from pools to hot tubs to pool tables and offers them to the public at 40 per cent less than retailers. The warehouse is also used to test new products that will be coming out on the market, giving the experienced staff a first-hand chance to get familiar with the products before they pass their knowledge on to you. In addition to selling pools, hot tubs and billiards, Leisure Industries also retails any and all supplies youll need to keep your swimming pool in top form. From maintenance and cleaning sup- plies to pool accessories, fibre-optic light- ing and a full line of safety covers, Leisure Industries can help get your pool summer- and winter-ready. Leisure Industries offers customers a dedicated and experienced team of installers and service technicians for all the products they sell and guarantees the lowest price anywhere in Canada or the United States on every product they carry. For more information on Leisure Industries, including their current promo- tions, quotes and products, visit their web- site at www.leisureindustries.ca or call 905-815-5252. Celebrating Oakvilles Small Businesses Leisure Industries NEGOTIATIONS As head coach and founder of Leadership Fundamentals Inc., George Anastasopoulos is an influential executive and leadership coach, helping devel- op more effective and successful senior leaders and high performance teams. He brings extensive experience and insights as an operator, dynamic seminar leader, trainer and instructor. Participants will learn: - Proven negotiations techniques for win-win outcomes - Build trust - Avoid pitfalls GOAL SETTING With over 15 years of business experience in Toronto, Calgary and Vancouver, Grace Yvonne Attard is a well-recognized brand marketing strategist and business coach in Canada. Her new business, The e- Spot, is an membership-based community for entrepreneurs locat- ed in Oakville. Participants will leave with: - 5 Strategic Actions - 4 Pillars to Excel - Action plan ready for implementation Negotiations Seminar: 9 - 10:30 a.m. Goal Setting Seminar: 11 a.m. - 12:30 p.m. BUSINESS AFTER HOURS & TRADE SHOW Thursday, October 21, 5 - 8 p.m. For almost 25 years, the Anderson family- run Molly Maid franchise has been keeping homes clean and tidy in Burlington, Oakville and Waterdown. The residential home cleaning service gives a thorough, consistent clean to every client, every time, whether it is on a weekly, bi-weekly or monthly basis. For those that entertain, Molly Maid can come to your house and do a one-time cleaning, perfect for upcoming get-togethers during the holidays. One of Molly Maids most popular services is the move-in clean, helping to relieve some of the stress that comes with moving into a new home. Nothing can spoil the excitement of a new place to call home like a mess in the kitchen or a spill in the bathroom. Before you get your couch, dining table, beds and dressers in the front door, Molly Maid will do a top-to-bottom clean of the house, including cupboards and closets. Molly Maid also offers a move-out clean. The house may not be yours anymore, but its a nice gesture to leave it tidy and sani- tized for its new family. Molly Maid is authorized by the Veterans Affairs Canada to clean the houses of those who have served for our country, as part of the Veterans Independence Program. To provide clients with the most accurate quote, Molly Maid offers complimentary in- home estimates. Molly Maid staff will visit your home, giving you an opportunity to meet the people that will be cleaning your home and to express your cleaning concerns. To set up a consultation with the Molly Maid cleaning service, call 905-681-7484 or e-mail anderson@mollymaid.ca. For more information on Molly Maids, visit their website at www.mollymaid.ca. 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