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www.insideHALTON.com · OAKVILLE BEAVER Thursday, June 28, 2012 · 16 NEWS AND INFORMATION FROM OAKVILLE-TRAFALGAR MEMORIAL HOSPITAL JUNE 2012 Patient Relations Office A hospital stay can be a stressful time for patients and their families. The Patient Relations Office assists patients and families to ensure their experience with Halton Healthcare Services (HHS) is a positive one. Whether you are looking for information, looking to resolve an issue or looking for someone to listen and support you, the Patient Relations Advisor (formerly known as the Ombud) is your advocate within the hospital. We suggest that you first discuss your concern with your nurse, the department manager or your doctor. If the concern remains unresolved, the Patient Relations Advisor is available to help you. The Patient Relations Advisor is a neutral person, hired by the hospital, who acts in an objective way to work with you and the hospital staff to find answers. Confidentiality is maintained during the process. Be assured that your care, or future care, will not be negatively affected by bringing your concerns forward. The Patient Relations Advisor manages the Patient Feedback Program at HHS and shares your complimentary feedback with the CEO, hospital staff and physicians. To contact the Patient Relations Office, call 905-338-4138 or log onto the HHS website at www.haltonhealthcare.com, email patientrelations@haltonhealthcare.on.ca The Patient Relations Office is located on the main floor at Oakville-Trafalgar Memorial Hospital. Office hours are from Monday to Friday from 9:00 a.m. - 4:00 p.m. Concrete Pouring Sets Firm Foundation for New Hospital On Tuesday, June 26, 2012, the Honourable Bob Chiarelli, Minister of Infrastructure and Minister of Transportation, joined Oakville MPP Kevin Flynn, Oakville Mayor Rob Burton and hospital officials at the construction site of the New Oakville Hospital to celebrate the pouring of concrete that will solidify to form the foundation of Oakville's new hospital. The foundation slab for the new hospital will use more than 5,430 cubic metres of concrete ­ enough for 2.2 kilometres of sidewalk. Currently, there are more than 200 workers on site daily and at the peak of construction there will be more than 1,100. Construction on the New Oakville (L-R): John Oliver, HHS President & CEO; Kevin Flynn, MPP Oakville; the Honourable Bob Chiarelli, Minister of Infrastructure and Minister Hospital began in September 2011 of Transportation; Rob Burton, Mayor of the Town of Oakville and and the project is steadily moving forward on time and on budget toward John Fleming, HHS Board Chair. substantial completion in summer 2015 followed by the relocation of all patients and services in late 2015. Once completed, it will be one of the largest community hospitals in Ontario. Visit us on-line at www.newoakvillehospital.com. OHVA Donates $300,000 to the Hospital The Oakville Hospital Volunteer Association (OHVA) celebrated their accomplishments at their Annual General Meeting on Wednesday, May 30th. Halton Healthcare Services would like to thank and congratulate our OHVA volunteers for their time, energy and commitment to the patients and staff at the Hospital. This year the OHVA contributed $300,000 to the Hospital, marking their third installment of their ten-year $3 million pledge for the New Oakville Hospital. Thank you! Congratulations to Halton Healthcare Services Diamond Jubilee Medal Recipients Ted Nixon, OHVA outgoing President (centre) presents a $300,000 cheque to (l-r) John Fleming, HHS Board Chair and John Oliver, HHS President and CEO. Congratulations to our Long Service Award Recipients Halton Healthcare Services (HHS) recognized their long service award recipients at their Annual General Meeting held Thursday, June 21st at the Oakville Banquet & Conference Centre. The entire team at HHS is comprised of a dynamic group of individuals who together provide outstanding patient care to the residents of Halton Hills, Milton and Oakville. They work diligently each and every shift to provide safe, compassionate, quality care and some have been doing so for over 40 years. Congratulations to all of our HHS Long Service Award recipients and their families and friends who have supported them throughout their career with us. You have provided our communities with outstanding service! The Queen Elizabeth II Diamond Jubilee Medal was created to mark the 2012 celebrations of the 60th Anniversary of Her Majesty Queen Elizabeth II's accession to the Throne as Queen of Canada. The Queen Elizabeth II Diamond Jubilee Medal recognizes and honours outstanding community leaders who have dedicated themselves to service for their fellow citizens, their community and country. Dr. Jeff Sutherland was awarded a Medal earlier this year. Dr. Aliya Khan and John Oliver both received medals in June: Dr. Aliya Khan ­ Dr. Khan was awarded the Queen Elizabeth II Diamond Jubilee Medal on June · 4th in Oakville by Oakville MP Terence Young for being a leader in the areas of endocrinology, John Oliver, HHS President & CEO Ted Chudleigh, MPP for Halton, presented John Oliver with the Queen Elizabeth II Diamond Jubilee Medal for his years of service to Halton Healthcare Services and our communities at HHS' Annual General Meeting. Dr. Jeff Sutherland Dr. Jeff Sutherland was awarded a Queen Elizabeth II Diamond Jubilee Medal during the ALS Society of Canada's recent annual awards for his significant contribution to the ALS community. Congratulations to everyone on this significant achievement! · · calcium disorders and metabolic bone disease/densitometry. Dr. E.P. `Soapy' Soanes Award Dr. James Kovacs was this year's recipient of the Dr. E.P. `Soapy' Soanes Award. This award was established in recognition of the first Chief of Staff, and longstanding member of the Department of Family Medicine at Oakville-Trafalgar Memorial Hospital (OTMH). It is awarded to a Family Physician at OTMH who has demonstrated an outstanding contribution to the Hospital and Community in the areas of clinical practice, community health, hospital programs, continuing medical education and community involvement. Halton Healthcare Services would like to extend heartfelt congratulations to Dr. Kovacs on this achievement. Seeking Leadership Volunteers The Oakville Hospital Volunteer Association (OHVA) is looking for Convenors for a range of volunteer services to help oversee the activities of the volunteers in their areas. Responsibilities would include scheduling, training, and acting as communication liaison between the OHVA, staff and front-line volunteers. Convenors are members of the OHVA Board of Directors. Familiarity with hospital clinics would be an asset. We currently have openings for: · Surgical Day Care · Pre-Admission Clinic Please contact us: Call: 905-338-4622 Email: ohva@haltonhealthcare.on.ca Website: www.ohva.ca Dr. James Kovacs (centre) is presented with the Soapy Soanes Award by Ms. Wendy Soanes and Dr. Kiran Cherla. www.haltonhealthcare.com GEORGETOWN · MILTON · OAKVILLE HOSPITALS