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7 | Friday, January 23, 2015 | OAKVILLE BEAVER | www.insideHALTON.com Doctor-patient relationship based on mutual respect and trust , says physician continued from p.6 They are not limited by systems issues that doctors battle every day on behalf of their patients. Last week, I went to the phone and my computer during the course of one day at least 10 times to intervene on behalf of a patient who needed urgent care in the community. Without my advocacy, that patient would have had to return to the hospital Emergency Room for a third time instead of receiving the care he urgently needed in his own home. If you want to understand these issues, you should interview him instead of making blanket, uninformed statements. You leave the public with the impression that doctors may be behind because they are chatting with their travel agents. Many of us are sensitive to these issues and consider our patients' time as valuable as our own. In my office, when I am behind schedule, my staff members alert patients and give them the opportunity to reschedule their The doctor-patient relationship is an imappointment. They also call patients who or experience. are still at home to rearrange my schedule. I hope my comments will allow you to portant one that should be characterized To paint us all by the same brush is un- have a positive dialogue with your own by mutual respect and trust. Dr. Mary Manno, Oakville fair and promotes a negative impression of physician. all doctors. Many of us are now employing appointment scheduling systems of open access that permit same day appointments so that patients can be seen promptly, at the time of their choosing. Why not acquaint yourself with this and then write about something positive that is happening in doctors' offices? · Carpet Cleaning · Upholstery Cleaning · Area Rug Cleaning · Water Damage Most family physicians do not encourage Independent Owned & Operated Under A Chemdry License their patients to attend walk-in clinics. We prefer to look after our own patients ourselves -- it is better care and less costly 888-399-9555 to the healthcare system. This is a discussion you should have with your own physi905-469-1927 cian, instead of assuming that your experiCALL TO SCHEDULE YOUR CLEANING TODAY ence is typical. P.U.R.T. PET URINE Having the opportunity to describe your REMOVAL TREATING experiences and express your opinion in the local newspaper is, in my mind, a privilege. Along with every privilege comes responsibility to report matters fairly and CARPET CLEANING UPHOLSTERY CLEANING AREA RUG CLEANING NOTHING ON THE MARKET IS AS EFFECTIVE IN avoid ranting based on limited knowledge ACTION CODE L, ACTION CODE L, ACTION CODE L, Letters to the Editor Action t s e g r La ings Sav e year of th ® actionchemdry.com $ 50 OFF 50 OFF 50 OFF $50 OFF $ $ EXPIRY DATE FEB 28, 2015 EXPIRY DATE FEB 28, 2015 EXPIRY DATE FEB 28, 2015 REMOVING ODOURS & STAINS LEFT BEHIND BY PETS ACTION CODE L, EXPIRES FEB 28, 2015. A FUSION OF JAPANESE & CHINESE CUISINE IN THE HEART OF OAKVILLE! Come for a visit and see why MAC should be your school too! SOMETHING NEW COMING SOON TO AUGUST 8 SPECIAL DINE IN FOR ALL YOU CAN EAT VALENTINE'S LUNCH OR DINNER DAY 7 DAYS A WEEK DRINK WWW.AUGUST8.CA TRY A COME IN ON FEB 14TH THIS IS MY SCHOOL Spend-A-Day at MacLachlan College Friday, January 30, 2015 (Halton PA Day) We welcome your child to come and experience a day in the life of a MacLachlan College student and discover what the "MAC Experience" is all about. Registration is required as space is limited. For further information and to register please call Leah Clarke at 905-844-0372 ext. 235. MacLachlan is a co-educational school from Pre-K to Grade 12. 4 LOCATIONS TO SERVE YOU BETTER! OAKVILLE 280 North Service Road W. @ Dorval 905-338-6228 BURLINGTON 834 Brant Street HAMILTON 1 Wilson Street STONEY CREEK 835 Paramount Drive WE DO TAKEOUT! 10% OFF Dinner only. Cash only & with this ad. 905-844-0372 ext. 235 admissions@maclachlan.ca 337 Trafalgar Road, Oakville www.maclachlan.ca