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Pa g e 3 0 · F ebruary 2 0 0 2 · oakville rem em bered Jeep Through its 18 years in business Lockwood Chrysler Ltd. has always been attuned to Oakville, as Oakville grows, so has the dealership at 175 Wyecroft Rd. They are celebrating their 18th year in business here with an impressive 40,000-sq.-ft. expansion, its all aimed at continuing its high level of customer service and improving upon it. W hat else would you expect from a dealership that is a Five Star certified dealer -- Chrysler s highest honour bestowed by DaimlerChrysler for customer service excellence. Dealership founder Jay Lockwood came to Oakville in 1983 and built the dealership and an in-house leasing company two years later. "Were better and we'll prove it," is the philosophy for this dealership that also had the distinction of being Oakville's number one volume dealer in 2001. Proof can be found in it's new expansion. Lockwood Chrysler now has a 16-vehicle indoor showroom for both new and pre-owned models but that's not all. There's a 20-bay service facility, a trio of customer drive-thru bays, and a quick lube area that offers drive clean services. All are operated by Chrysler-trained and certified technicians who use state-of-the-art diagnostic equipment. While Oakville is ever growing, so is the family-owned and operated Lockwood Chrysler . The dealership also knows that service remains key in the unique Oakville market where customers are knowledgeable, educated and seek good investment in their vehicle purchases. "O ur mandate to maintain our presence within the community hasn't changed. We depend on our customers and go out of our way to make the sales and service at Lockwood a convenient and pleasant experience for them," said Lockwood. Again, proof that the dealership knows how to do the job well is in its Five Star certification that recognizes successfully adhering to a strict set of training, facility and process requirements designed to maximize customer satisfaction. Remaining current and customer-friendly is a priority and it's best done by staying on the leading edge of technology and communicating with the public -- both of which are highly visible at the newly expanded dealership. 175 W yecroft Road, O akville C H R Y S L E R F IN /E E S T A R (between Kerr & Dorval) 905 .845.6653 & W & & Oakville's 2000 · 2001 Five Star Certified Dealership