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The Oakville Beaver, Wednesday February 22, 2006 - 29 I F A IR F IE L D IN N B Y M A R R I O T T A WELCOMING FAMILY ATMOSPHERE IN OAKVILLE Now entering his second year as General Manager of the Fairfield Inn by Marriott, Toronto/Oakville, Kevin Davison has been proud to see this intimate and inviting hotel become the destination of choice for business travelers from across North America and the world. Having spent the past 15 years learning the industry's twists and curves, including the past 8 years right here in Oakville, today Kevin is ready toaccompany Fairfield Inn by Marriott on a voyage of what is sure to be smooth sailing. With a smile, Kevin outlines the often-diverse duties of a GM in today's hospitality industry, "You better be ready to work hard. The most important responsibility though, is being prepared to handle ever-changing situations ,,._ -.............. rii-jiirinr £ * smr enced and enthusiastic staff has never been an issue for the Fairfield Inn by Marriott, Toronto/Oakville and this fact has translated into an ongoing bond that continues to develop between the Fairfield Inn and their clients. " For the ninth consecutive year, Marriott International, Inc. has been named to Fortune magazine's "Best Companies to Work For" list. Marriott is the only multiplebrand lodging company recognized and one of just three companies of the top 100 in 2006 to have more than 100,000 employ ees." Says Kevin. "Associate satisfaction shows with otfr guests. Worldwide, over 20 million guests have joined the Marriott Reward Program. In Canada specifically, Fairfield Inn by Marriott, Toronto/Oakville has seen more of our guests join this program then all but one other Fairfield Inn in the country. Being ranked #2 in this regard nationally is a huge achievement considering our 65 room size." Kevin is quick to credit much of the successful client-associate relations to the hard work of the Fairfield Inn leadership team, including Sales Manager Sharon Sheppard, Sales Coordinator Karen Case, Front Office Manager Danielle Morin, and Director of Housekeeping Sean Griffin, It should be no surprise that within the already complex hospitality industry, the role of housekeeping can be especially demanding. Since their inception, the Fairfield Inn has certainly risen to that challenge. The Fairfield Inn by Marriott, Toronto/Oakville ranked an astounding 59 out of approxi- r mat'ely 600 Marriott's studied across the world, based on comments arid surveys received from their guests. Today, Marriott is undertaking a program of providing fresh new bedding packages to each of their Kevin Davison, General Manager of the Fairfield Inn by Marriott 1 1 1 UPSf 2 - 600,000 beds worldwide. Gone are the tradi tional comforters, now replaced with crisp white sheets, blankets, and a five-pillow set that will help guests capture the comforts of home wherever they may travel. Kevin proudly acknowledges that the wel coming family atmosphere so enjoyed at the Fairfield Inn by Marriott is a direct result of the leadership and support they continue H to receive from their flip dm management compa- ^ f j j l ny Concord Hospitality § Enterprises. Owning or J j f j r managing a full 25 per J || cent of the Marriott branded hotels in Canada, Concord Hospitality continues to deliver the service " j and support to their associates that has, in turn, engendered an unprecedented level of satisfaction among their guests. As Kevin explains, "These are times of great change. We see that with recent expansion in other industries that Oakville's business community is booming. This growth will bring with it a high volume of business travelers to the area. What won't change however is Marriott's ongoing com mitment to their guests. By giving them the Welcoming they deserve, by making sure the" room is always of the highest quality, by being able to provide solutions when need ed, and always giving the service that makes guests want to return, the Fairfield Inn by Marriott looks forward to remaining a part of this community for many years to come." I | H E Jr / m jjr / / quickly and successfully. The only way that this is possible is to surround yourself with the very best team of people. These are the people who help to create the welcoming environment that you feel here, and who will make the travelers stay the most successful part of their trip. The Marriott Philosophy has always*been to provide superior sen/ice, and we truly believe that a great staff equates with happy guests." With monthly social gatherings, seasonal parties, ongoing training in each service area, and even online support, retaining experi- Fa ir f ie l d IN N H a rrio tt T O R O N T O / O A K V IL L E FAIRFIELD INN 2937 SHERWOOD HEIGHTS DRIVE, OAKVILLE 905.829.8444 www.marriott.com/yyzto 4