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Carole Scanlan in front of the Glen Oaks Memorial Gardens mausoleum (Continued from page 2) There is no doubt, she added, the potential for emotional burnâ€"out in this business is always there. Sympathetic understanding counselling "My people know their limitations and I respect that," she said. "A few have requested not to be involved with a child situation, for example. They know when they can‘t handle something = they don‘t want to add to the problem." Interestingly, Scanlan said, women seem particularly suited to this line of work because they are perceived as being "more sympathetic and empathetâ€" She said all her counsellors have natâ€" ural people skills and they are trained to provide good service. She has learned the value of physical exercise as a healthy release for stress and encourages her staff to hike around the grounds, where nature abounds, in the form of the odd wolf, coyote and deer, as well as a plethora of birds. Some of the cemetery staff, she said, have taken up golf, next door, while some of her clients find the distant thwack of golf balls somehow reassurâ€" ing. Scanlan, herself, enjoys tennis and reading. She is now in the thick of a tome titled, "Getting What You Want: How to Reach Agreement and Resolve Conflict." Not exactly light reading. She just returned from an American Cemetery Association Convention (more fun than a barrel of monkeys, we guess). "The motivational speakers were great," the Glen Oaks‘ manager said. Prominent Travel Mon.â€"Fri. 7:30â€"5:30 Sat. till 1:00 s t esn One interesting issue that came up was pet burial. In the United States pet cemeteries have become quite popular (not only in Stephen King books). In Ontario, according to Scanlan, only human burial is permitted on land dediâ€" cated for cemeteries. She thinks this is "closeâ€"minded." She enjoyed mingling with members from around the world. 5 â€" 10% OFF Call our experts today and save, save, save! all Packages NELL VANDERWOUDE Cruises DIANNE GAUVIN _____SIMONE SUN Her job is like many other jobs, Carole Scanlan allowed philosophically, "some days are better than others." There are frustrations and, realistically, there are heart aches. "When I am faced with a couple whose child has been killed in a car accident â€" those can be heavy times." (Photo by Peter McCusker) Limit 1 dozen per customer with this coupon Hours 7 a.m.â€"9 p.m. On all freshly baked breads, rolls, buns, muffins and Danish 10% discount cannot be applied in conjunction with coupon or reduced offer. * Mix contents of the California connoisseur Wine Kit and water into a fermentor (process takes 15 minutes). * Leave your wine in our temperature controlled Fermentation Room. * Come back in 4 weeks and bottle your great tasting wine. $10 Off any wine made at The Brewing Experience" Oakville. (Valid until Dec. 31st, 1993) s a . __. €re YOU make $ Wine from $2.80 per bottle 1195 North Service Road Oakyville, Ontario, LGM 2W2 847â€"3473 Offer expires Tuesday, November 16, 1993 10% DISCOUNT FOR SENIORS 55+ MONDAYâ€"WEDNESDAY "Make your great wine convenient at e Brewing Experience." (batch sizes 25â€"750 mL bottles) Upper Oakville Shopping Centre Reg. 6/3.55