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Thursday, February 7, 2013 Halton Hills' award-winning newspaper serving Acton & Georgetown (www.theifp.ca) 40 Pages 50 Cents (+HST) PAGE 9 Jane MacCaskill takes over top post at Halton Region NEW REGION CAO Longtime Acton hockey referee Clint Peacock retires HANGING 'EM UP PAGE 16 2013 Jetta PER MONTH FOR 36 MONTHS*$168 LEASE FROM 1.9%APR $0 DOWNPAYMENT Georgetown Volkswagen 203 Guelph Street 9 0 5 . 8 7 7 . 5 2 8 5 georgetownvw.com *Visit Georgetown Volkswagen for details. Small prices. Big news. • Truck Accessories • Upholstery • Heavy Equipment Glass • Heavy Equipment Glass •Window Tinting•Window Tinting 354 Guelph Street, Georgetown 905-873-1655 Truck Accesso• T• Truck Accesso We handle all insurance work. Chamber announces best in business for 2012 It's certainly worth the drive to Acton, if the winners of the Halton Hills Chamber of Commerce 2012 Business Achievement Awards are any indication. Three out of four award recipients an- nounced this week are Acton-based, and one is in Georgetown. Acton Home Hardware is the Cham- ber's 2012 Business of the Year; Entrepre- neur of the Year is Andrea Clark of Tan- ner's Pub and Grill. The Employee of the Year is Nancy LaRose, manager of the Acton Salvation Army Thrift Store and Downtown Georgetown BIA is the recipi- ent of the 2012 Green Award. The annual awards recognize the out- standing achievements made by local busi- nesses and their employees. The recipients will be honoured at a celebration banquet on Wednesday, March 6. Business of the Year When it comes to competing with the big box stores in surrounding municipali- ties, Acton Home Hardware owners Bill and Val Manes have used a small-town approach to service the needs of their cus- tomers. The couple's Queen St. East store was selected as the Halton Hills Chamber of Commerce's Business of the Year for 2012 thanks largely to a devotion to providing excellent customer service with a personal touch. On a fi rst-name basis with many of its clientele, the Maneses have owned the Home Hardware since it was located in downtown Acton in 1996, then moving it to what was then the eastern part of town in 1999. "When the store was built in '99, there were empty fi elds around us," recalled Bill, a Campbellville native who attended school and played sports in Acton. "We had no idea that the subdivisions that are here now would be going up, so it turned out well." If there's an event going on in Acton, it's most likely sponsored or supported by Home Hardware in some way. For many years, the Maneses have quietly thrown their support behind the Acton Fall Fair, the Leathertown Festival, the BIA, Light Up The Hills, the Acton Santa Claus Pa- rade and Paul Murr Golf Tournament, among other things, as well as sponsor- ship of youth sports organizations. "That's what it's all about," said Val, who hails from Calgary. "That's what a small town is, right?" "Pretty much everything that goes on, we sponsor it or help out in some way," added Bill. Currently employing 16 full- and part- time workers, the Maneses have put in place staff members with extensive exper- tise in each of the store's departments. "Providing excellent customer service is the key," said Val. "Convenience plays a big part too. If people in Acton need some- thing, we're just down the street." And even if they don't have something in stock, they can call on the Home Hard- ware network of stores to get the customer what's needed. "For example, Acton Home Hardware is primarily hardware, whereas Milton is lumber," Bill said. "We work together. They send people here for things and we send customers down there. It's a good mix." Employee of the Year What makes working at the Acton Sal- vation Army Thrift Store enjoyable for Nancy LaRose is the unpredictability and the unknown. "We get all walks of life in here and it makes life really interesting," she said. "It's different every day and you don't know what to expect. I was in customer service (at the olde Hide House for 15 years) but it was a routine and there were certain things I had to do. Here, routine goes out the window within fi ve minutes Val and Bill Manes, owners of the Acton Home Hardware store, stand in front of the shop Tuesday after learning they had been named winners of the Halton Hills Chamber of Commerce Business of the Year Award. Photo by Eamonn Maher Acton Home Hardware named Business of YearBy LISA TALLYNand EAMONN MAHER Staff Writers See BUSINESS, pg. 3 << /ASCII85EncodePages false /AllowTransparency false /AutoPositionEPSFiles true /AutoRotatePages /None /Binding /Left /CalGrayProfile (Dot Gain 20%) /CalRGBProfile (sRGB IEC61966-2.1) /CalCMYKProfile (U.S. Web Coated \050SWOP\051 v2) /sRGBProfile (sRGB IEC61966-2.1) /CannotEmbedFontPolicy /Error /CompatibilityLevel 1.3 /CompressObjects /Tags /CompressPages true /ConvertImagesToIndexed true /PassThroughJPEGImages true /CreateJobTicket false /DefaultRenderingIntent /Default /DetectBlends true /DetectCurves 0.1000 /ColorConversionStrategy /LeaveColorUnchanged /DoThumbnails false /EmbedAllFonts true /EmbedOpenType false /ParseICCProfilesInComments true /EmbedJobOptions true /DSCReportingLevel 0 /EmitDSCWarnings false /EndPage -1 /ImageMemory 1048576 /LockDistillerParams false /MaxSubsetPct 100 /Optimize true /OPM 1 /ParseDSCComments true 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