Oakville-Trafalgar Journal, 14 Sep 1950, p. 9

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{ Wire, Wire And More Wire! HONE EXTENSION PLAN OUTLINED Won} bstayy Te 900 TED oulj all lity )! ified) WIRE CHIEF AT OAKVILLE, A. E. Pope (right) goes over some of the detail of fhe wiring plan with D. C. Kerr, central office foreman, while at the desk Dalt Prince Works on testing apparatus. More telephones--over 400 of , in fact--will be added to lle's telephone system early November, Bell Telephone A. Francis, revealed in a reviewing his plans for servige ex- sion and improvements in this community. Included in this fig: Uf8 will be all of the families have been waiting for tele- i In addition a of party-line sub- have requested in- [dual lines will be taken care fie disclosed. Positional Increase hree mew positions are now lz added to the local switch- d to bring the total to 10, and additional position is being ided for long distance traf- making three long distance ions in all," Mr. Francis ex- hed. feanwhile tue work of plac- telephones in homes, erecting thousands of feet of new and wire needed to estab- connection between the new cribers' premises and the pange, is well underway. In- the exchange, Northern Elec- craftsmen are busy on the plicated wiring job occasion- 08by the switchboard extension. and night crews will be ed in this operation to meet November deadline." Posed Knotty Problem telephone company has had a very difficult problem to face here in Oakville," Mr. Fran- cis went on. "Before the building was enlarged and plans made for these new positions, a great de- mand for service had already oc- curred in the preceding four or five years, so great that it heay- ily exceeded the facilities avail able to serve the community." The 'company was faced with the choice either of adding new telephones in numbers that would have placed an almost impossible strain on the exchange to the detriment of the service of exis- 'ting subscribers, or of adding gradually' up to the operating limit, and then reluctantly ask-| ing those who could not be served to wait until additional operating equipment could be installed, he declared. The latter course was taken, and happily the time is now close at hand when all those who want telephones in Oakville can be served. Capacity Push "Bven as it is, the strain on the facilities has been extremely heavy," Mr. Francis said. "Oak ville subscribers seem to bes mak- ing more calls than ever. Last summer an average of 10,000 calls each day was recorded, al- most double the daily average at the end of the war. Now the fig- ure is close to 12,000 local calls daily. Long distance calls have jumped from 870 per day two years ago, to well over 1,100 at present. Anyone visiting our ex- change would see that the oper- ators are handling this great volume of calls as speedily as possible. It would be hard to find a busier spot in town than the telephone switchboard here." Although Oakville operating facilities are being strained to the utmost, service speed and quality does not compare uafay- ourably with other centres where comparable development has taken place, Mr. Francis pointed out. "While there are occasions, particuarly during peak periods, when some delays in the oper- ator answering are exeperienced, this is not peculiar to Oakville. Telephone traffic is heavy every- where, whether manual or-dial systems are used, during daily peak periods congescion on tele- phone lines is as natural and un- avoidable as crowded conditions on streets and highways during rush hours," he said. Extensive Staff Mr. Francis also stated that while the operating staff was handting calls with despatch, six months' training was required to bring new operators to the re- quired proficiency. Of the 34 op- erators on the staff, a number are in this initial training phase. As these girls gain experience, their increased speed and skill aid in improving the service. The new operating positions will require at least six additional operators, he said, making a total staff of forty. Applicants are being inter- viewed now for operating jobs. Referring to the company's de- VANGUARD CARS | mn . on a : ALES SERVICE | i AND INTERNATIONAL TRUCKS At the OPTIMIST FALL FAIR Sept. 15-16 Maxwell-Brown Motors CHURCH ST. W. at NAVY 9 PHONE 6 O A ST Oakvillo-Trafalgar Journal Page 9 Thursday, Sept. 14, 1950 SECOND SECTION A switchboard extension always necessitatés the highly complicated job of rewir- ing other parts of the switchboard. Nevertheless, the operators continue at their job while the installation work goes on. Above, Supervisor Mary Hunt watches DM. Withnell, BE. Speedy, A. Brown, G. Broadbent and keep a busy board humming. cision to retain and expand the manual system in Oakville at the present time, Mr. Francis sald that it was necessary to do so where an exchange building can be extended to provide for ex, pansion of existing facilities. AI though the company has a long- range program of conversion of manual exchanges to dial, and has been implementing it stead- ily, many centres much more con- gested than Oakville had reached their physical limitations of space and could house no more equipment. Often these exchang- es were in rented premises and the company had no alternative but to build a new structure and convert to dial telephones." Cable Installation "Trying to look at this on the overall basis, it is obvious that the most seriously affected com- munities should get prior sideration," Mr. Francis explain- ed. "Nor does it mean that con- version of an exchange is a job that can be done overnight. It takes on the whole over two vears of engineering, construct ion, manufacture, and installation to effect a dial conversion. Oak- ville's extension, too, has requir- ed considerable planning, and the installation crew which has been working on the job her since June 22nd will not be finished until early November. The major outside construction project connection with our expansion the erection of 25,000 feet Of cable in all of the mewer housing developments as well as some of the older established sections of the town. in involves "In the summer of next year, two more operating positions are scheduled to be put in service," the manager said. "So it is plain that our plans are being laid well ahead of time to anticipate continued development. With these additions we should be able to look after not only the demand for the next two or three years, but also gain a helpful re- distrubtion of the present calling load. As a result, we are confi- dent that there will be an apprec- fable difference in the speed and H. Adams as these operators con- ff a - J JUST BEHIND the switchboard, this bewildering ar- ray of wires which connect subscribers' telephones to the exchange presents no problem to these skilled Northern Electric craftsmen. This is part of the rearrangement made necessary by the additional facilities due to go into service in November. Jarvis & Ryri J. F. CARTER, ASSOCIATE REAL ESTATE -- INSURANCE -- MORTGAGES 118 COLBORNE ST. EAST Phone 490 -- Holidays 296-W OPEN EVENINGS quality of service." SHEA DINNE THE For Tempting CHICKEN CHOP DRIVE OUT TO Pig & Whistle Inn Bronte-by-the-Lake K RS RE -- att A van 2

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