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APR FINANCING AVAILABLE ON ALL NEW CARS ft TRUCKS! •TOQUALIFIED BUYERS Equipped with Tilt, Cruise, Power Steering, Power Brakes, Power Top, AAA/FM Radio, Deluxe Wipers, White Wall Tires, Wire Wheel Covers, Air Cond., Power Windows, Power Door Locks & Much Much More! Chrysler $ LASER Plymouth $ HORIZON Plus Fricfht, In, Title, License, Destination Charge & Dealer Factory Installed Options Plus Frieght, Tax, Title, License, Destination Charge & Dealer Factory Installed Options WE DON'T WANT TO BE THE BIGGEST...JUSTTME BEST! fflflMTiMifiT ~ YOU GET MORE! AT CLIFFORD COLBY WHERE QUALITY COMES FIRST! Plymouth $ TURISMO Chrysler NEW YORKER $1 N. MAIN ST., CRYSTAL LAKE HOURS: MON THURS 9 9 FRI 9 5 SAT 9 5 Plus Frieght. Tax. Title, License. Destination Charge & Dealer Factory Installed Options Plus FrieghUax. Title, License. Destination Charge t Dealer Factory Installed Options Car dealership beeps customers for repairs NORTHWEST HERALD Section C Friday. July 12,1W5 Page 3 LEESBURG, Va. - Beepers aren't just for professional people anymore. Service customers at Leesburg AMC/Jeep/Renault in the shadow of the nation's capital don't leave the dealership without one of the electronic paging devices. Gary Cohen, dealership president, decided to start using beepers so the service department would have almost immediate contact with customers who leave their vehicles for service. He provides each customer with a Metrocall beeper to keep for as long as the vehicle is in the shop for service. The beeper enables the service department to contact an owner quickly if the work will take longer than expected or if the cost will exceed the estimate. Cohen said the beeper service has been very well received since it was initiated on May 1. "Customer satisfaction is probably more important in our industry today than at any other time in the past 50 years because the buyer has an ever-increasing number of domestic and Imported products to choose from," Cohen said. "If a customer has an unpleasant experience in your service department, your chances for a repeat sale usually disappears," he said. "By using the beepers, we've been able to keep customers informed almost up-to-the-minute on the status of maintenance or repairs, and thus avoid potential annoyances." Cohen said beepers also save time- for service department personnel by reducing to one the number of calls needed to contact a customer. In addition to use of beepers, the dealership attaches a reply card to every repair order so the customer can evaluate the service experience. And, as a final avenue of communication, the dealership holds a unique "open house" every three months at which customers are invited to ask questions about their vehicles and to offer suggestions about service. Miller, parts and service director of Leesburg, Va., AMC/ Jeep/Renault, hands a beeper to Debby Brown so she can be contacted quickly regarding the servicing of her vehicle. The dealership began the service in May. •re's the story of the classified ad that could... .. .give you ideas ar*«t , on saving money. -. up to big beneflte for you... ...help you find almost anything under the sunl ******** • MANY CALLS • GOOD CUSTOMERS • GREAT SALES Guaranteed through the clissifiei; SHAW-FREE PRESS classifieds UOO/ADS-WORK WHTN YOU R«*LLY RWD H Y«U CIN'T RTID TOQ MUCH. 000 000 _ o°r «U*C°U At fro**1 USED CAR VALUES 1985 BUICK ELECTRA 380 INCLUDES: • 3.8 LITRE MULTI-PORT FUEL INJECTED V-6 • AUTOMATIC TRANSMISSION WITH OVERDRIVE * POWER WINDOWS • POWER SEAT • POWER DOOR LOCKS • CRUISE CONTROL • TILT STEERING WHEEL • LOCKING WIRE WHEEL COVERS • MANY MORE EXTRAS 1979 Olds Toronado, Immaculate and low - # STOCK H 10153 MSRP 16,979.00 RUSTPROOF 255.00 *17,234.00 MITCHELL . DISCOUNT 1 2,034.00 il l I ! BUICK ELECTRA 3 I LL AVENUE AND OLDSM DELIVERED FROM STOCK BEFORE JULY 31,1985 ^ , ELECTRA PARK IILE98REGENCYS' APR GMAC FINANCING ON SELECTED CMC TRUCKS NOW THRU JULY 31ST * PRICE DOES NOT INCLUDE STATE SALES TAX OR LICENSE FEES: ALL VEHICLES ARE SUBJECT TO PRIOR SALES. 903 N. FRONT (RT. 31) McHENRY 815-385-7200 Mon-Fri 8-9 Sat 8-5 1980 Jeep Cherokee Wagon, 4 wheel drive and clean *4995 1981 Chevy Suburban 2 wheel drive, 350 engine, air *6995 1981 Pontlac Firebird Espirit, Automatic, tilt, air, stereo *5495 1982 GMC CabaHero Pick-up, V-8 engine, automatic,'air *6995 1980 Olds Toronado, 350 diesel, moonroof, clean *3495 1982 Dodge Charger 2+2, Front wheel drive & sporty *3995 1M3 Bulck LeSabre, 4 door, extra clean and only 26,000 miles $AVE 1983 Olds 98 Regency 4 door, all the toys + V-8 engine *9995 1978 Ford Thunderblrd, One owner doll, only 49,000 miles *2995 BUICKOLDSMOBILEGMC TRUCK GM QUALITY SERVICE PARTS OFNIRAL MOTORS CORPORATION m mmmJLmm mmwM