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I Subject Index Aboriginal programming 329, 1208, 1308, 1704, 1804 Aboriginal publishing 329, 1208, 1704, 1804 Aboriginal services P003, 329, 403, 411, 1028, 1208, 1308, 1704, 1804 Access 1011, 1207, 1217, 1306 Accessibility 324, 415, 618, 622, 1023, 1204, 1318 Accreditation 430 Acquisitions 630 Advocacy 313, 406, 605, 1300, 1301, 1327, 1805 Archives 305 Assessment 613, 1219 Authors 301, 329, 900, 1030, 1100, 1200, 1208, 1328 Benchmarking 1008 Books for boys 328 Budgeting 1316 Bullying 1312 Business services P015, 1222 Cataloguing P006 Change management 1224 Children's services 329, 419, 618, 1201, 1319 Cloud computing P013, 612, 1012 Coaching P007, 1701 Collaboration 409, 420, 429, 601, 1001, 1021, 1221, 1223, 1306, 1313, 1320 Collection development 319, 328, 329, 403, 411, 609, 628, 630, 1208, 1312, 1316, 1329, 1330 Communication P007, P012 Community partnerships 311, 422, 621, 1320, 1322, 1803 120 INDEXES Consumer health 1207 Copyright 1003, 1703 Creativity 102 Cultural diversity P003, 329, 330, 403, 411, 1208, 1308, 1704, 1804 Cultural planning 1001, 1223 Culture 329, 403, 704, 1208, 1308, 1704, 1804 Curriculum 304, 323, 325, 403, 613, 626, 1225, 1228, 1229, 1302, 1324 Customer service 421, 616, 1025 Cyber-bullying 627, 1312 Differentiated instruction 426 Digital citizenship 627, 1227 Digital initiatives 416, 1015, 1310 Digital preservation 315, 1016, 1029, 1212 Digital resources 1002 Digitization 408, 606 Discovery 1011, 1202, 1216 E-books P011, 404, 423, 600, 628, 1220, 1705 E-learning 1225 E-publications 1303 E-publishing P008, 1705 E-readers 1220 E-theses 317 Environment 427 Ethnography 318 Evidence-based clinical practice 308, 607 Family history P003 Family literacy 620, 1024, 1320 First Nations see Aboriginal Services Forest of Reading® 424, 624, 1305 Freedom to read 1217 French language services p003, 1005 Friends of Libraries P001 Funding 608 Fundraising P001, 406, 605 Future of libraries 1706 Future of the profession 1017, 1215 Future trends 602, 608, 615 Gaming 1806 Genealogy P003 GIS skills 1206 Governance 411, 413, 601, 1022, 1023, 1318 Government documents 1006 Graphic novels P009, 326 Health Design Lab 1800 Health information 1216, 1306 Heritage P003, 403, 1002, 1208, 1308, 1704, 1804 Human library 302 Inappropriate behaviour 306 Inclusion 324, 403, 411, 618, 622, 1208, 1704, 1804 Information literacy 1019, 1020, 1315, 1321, 1806 Innovation P015, 102, 311, 416, 1203, 1702, 1706, 1800 Inquiry 323, 1324 Integrated library systems 409 International libraries 321 Internet Archive 400 Interviews 1307 Inuit services see Aboriginal services Knowledge building P010, 1211 Leadership P002, 421, 629 Learning Commons T001, 322, 327, 425, 427, 429, 625, 1211, 1230, 1302, 1803 Learning organization 617 Learning partnerships 1021 Library design 625 Library facilities T001, T002, 412, 1706 Library history 402, 1028 Library planning 1304 Library school students 603 Literacy 1024, 1702 Maker culture 414 Management 309, 312, 610, 629, 1004, 1008, 1013, 1027, 1209, 1210 Maps and data 1206 Marketing 401, 1007, 1025, 1205, 1301, 1317 Media literacy P009 Media relations P012, 1317 Mentoring 100 Métis services see Aboriginal services Millennials 303 Mobile devices P011, 426, 428, 623, 1213, 1226 Mobile technology 314, 614, 1309 Multicultural programming 1322 Networking 100 New professionals 603 OLA SUPER CONFERENCE 2012