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engaged citizenship and the collective good. Convenor: Peggy Thomas, Toronto PL and Past Chair, Forest of Reading® 10:40 AM 412 MTCC 202B MTCC 202A 10:40 AM 410 Project management Taming the Feral: Successful project management Jennifer Soutter, Digital Services Librarian, University of Windsor; Pat Moore, Assistant University Librarian, Head of Systems, Carleton University their experiences. Attendees will hear the war stories and the disappointments, as well as the successes and inspired moments. Convenor: Jami van Haaften, Friends of Canadian Libraries 416 10:40 AM ICH KINGSWAY Multilingual services Multilingual Online Services for Libraries Lora Baiocco, Online Services and Archives Librarian, Westmount PL; Alexandra Yarrow, Supervising Librarian, Rideau Branch, Ottawa PL Genealogy Genealogy and the Law in Canada Margaret Ann Wilkinson, Professor of Law, University of Western Ontario 414 10:40 AM MTCC 201E Digital records and broad access to the Internet have made it easier for genealogists to gather relevant information from distant sources and to share the information they have gathered. Discuss how specific laws--access to information, personal data protection, libel, copyright, and regulation of cemeteries--apply to anyone involved in genealogical research in Canada. Convenor: Robin Harding, Brantford Public Library You've got a great idea, you may even have the funding. But how do you move it in to reality? Concepts and tools from project management (PM) can be helpful to ensure the project drives the activities rather than the activities shaping the project. Phases of PM as outlined by the Project Management Institute will be covered as well as comparisons with other models, ad hoc formulations, and tips on how to decide when and how PM tools are appropriate. Convenor: Sarah Coysh, Frost Library, York University Information literacy Information Literacy in the Practice Environment of New Graduate Nurses Laura Banfield, Nursing and Midwifery Librarian; Olive Wahoush, Assistant Professor, McMaster University Hear the preliminary findings from a research project being undertaken to understand new graduate nurses' perspectives on the use of information sources and resources in the clinical practice environment. What is your library doing for non-English speakers and why are multilingual services so important in both local and global contexts? Covering social media tools that translate into better service and tips on how your website and catalogue can address a multilingual community, we'll focus on how we can--and why we should-- serve all library customers no matter what languages they speak. Convenor: Sarah Jones, University of Toronto iSchool 415 10:40 AM MTCC 206F 417 411 10:40 AM ICH HALTON 413 10:40 AM MTCC 201F Social media, Online services Evaluating Your Digital Core Heather Cunningham, Librarian, University of Toronto; Peter Atkinson, E-Services Specialist, St Thomas PL; Marian Doucette, Web Architect, Huron County PL 10:40 AM MTCC 206 A/B Authentication, E-resources easy access to licensed KO content: Geo-IP-- Authenticating You! Diane Bedard, Learn Ontario Project Manager Fundraising, Capital projects Capital Fundraising Campaigns--Success Stories! Rob Lavery, C.F.R.E., Resource Development Consultant, SOLS; Ann Andrusyszyn, C.F.R.E., Director of Fund Development, Atlantic Film Festival; Tim Johnston, Chair, Branching Out Campaign, Barrie PL; Kerri Robinson, CEO, Collingwood PL; Roberta Russell, Trustee & Friends Executive, North Grenville PL Open source, Website development Library Website Reinvented: A Drupal story Susan Senese, Research and IT Services; Rochelle Mazar, Emerging Technologies Librarian; University of Toronto, Mississauga Library A technology advance you should know about! A number of Knowledge Ontario services are now supporting a GeoIP authentication approach. Passwords can become passé! Explore through working examples from Resource Ontario and Learn Ontario. Convenor: Knowledge Ontario Ontario has seen a lot of building projects in the past few years as libraries have benefited from government stimulus funding. Most libraries have also had to conduct a capital fundraising campaign in their community to supplement government funds. Three libraries--small, medium, and large--will share More patrons are experiencing the library and its services online, but choosing the correct tools and evaluating their usefulness and success is not straightforward. Learn how to manage your online strategy rather than simply jumping on the latest trend and how to define and measure the effectiveness of both your website and social media presence with open-source analytical software, statistics, analysis of search queries, and other pre-packaged and homemade tools. Convenor: Lola Rudin, University of Toronto at Scarborough The University of Toronto, Mississauga Library's redesigned website is interactive, informative, and dynamic. Using the Drupal CMS, the library developed specialized applications to respond to specific student needs. Blogs, twitter, chat, and other applications push useful data to the homepage and entice users to investigate the virtual help within the site. Convenor: Erin Anderson, University of Toronto 34 OLA Super Conference 2011