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_!):00 ClVVt ses.s~oV\,.s_302 1..0:30 ClVVt se.s.s~oV\,.s :1.00:1.-:1.02:1. ~ FRIENDS OF UBRARIES 9:00 am-10:15am MTCC 2038 Friends Sessions generously supported by Random House of J· LEADERSHIP AND INNOVATION Canada. MTCC 104C 10:30 am-11:45 am STRATEGIC PLANNING nPS AND TOOLS Maureen Cubberley, Partner, ASM Advanced Strategic Management Consultants; Chair CIRA Canadian Internet Registration Authority. Join our interactive strategic planning team! Share in a highenergy facilitated planning workshop - an hour of new ideas and new approaches. Take your findings back to your own organization and help shape your Friends' future success. For a synopsis of the day-long program prepared for Friends by the Friends of Canadian Libraries (FOCAL), see the box below. Friends are invited to join OLA members for the gala luncheon. 100111 ANNNERSARY SPOniGHT PETER HERNON Editor-in-Chief, Journal for Academic Librarianship, coEditor, Library and Infonnation Science Research, founding Editor, Government Infonnation Quarterly, author of Delivering Satisfaction and Service Quality. Peter Hernon's co-authored work, Assessing Service Quality (ALA, 1998) received ALA's 1999 Highsmith Award for its contribution to library literature. When he is not writing and editing, he is Professor at Simmons College Graduate School of Library and Information Science, Boston, where he teaches courses on research methods, evaluation of library services, and government information, especially the role of government on the Web. Through his very significant editorial responsibilities, he has a command of current academic librarianship like few others. He is a frequent speaker at library conferences and is the author of more than 130 articles and 35 books. A major figure in academic library thought. Convenor: Brent Roe, York University. CONFERENCE WITHIN A CONFERENCE lffil@ CSrrtlc;JOO@J@ ®l1 ©~oo~@l~~oo !lJj[b~JIDrrfl@@ FRIENDS DAY AT OLA 9:00-10:15 am MTCC 2038 Generously supported by Random House Canada STRATEGIC PLANNING TIPS AND TOOLS Maureen Cubberley, ASM Consultants. For details, see Session 902 (above) ..J >w a: w m m (.) :; => w z w a: => ..: ::;: 10:30-11 :45 am GmiNG FRIENDLIER Paul Devlin, Lawyer, Friend, Ottawa Public Library, Jennifer Blunt, Director of Development, Toronto Public Library; Terry Sarazen, Small Library Consultant, Southern Ontario Library Service. For details, see Session 1005 (p. 69). · ·~·I·.·· . .·... ·_, ·~ ' ~ ' Noon-2:00 pm 2:00 pm-4:00pm THE OLA'S 1Doth ANNIVERSARY GALA ALL-CONFERENCE LUNCHEON (p. 73) NETWORKING and FOCUS GROUPS 68