The following text may have been generated by Optical Character Recognition, with varying degrees of accuracy. Reader beware!

holdings are a clear representation of this diverse academic community. Adding Special Collections to the Library's holdings demonstrates the university's commitment to outstanding and relevant, educational opportunities. Four main collections comprise this new learning environment of historical artifacts, photographic books, photographic negatives, audiovisual material, and textual files. This poster session will address the difficulties of acquiring such collections and making them accessible to a large community. It will also illustrate the role of Special Collections within the context and scope of Ryerson University. The session will reveal how Ryerson University Library offers access to the collections while ensuring long time use of the material. through proper housing and preservation. Michelle Arbuckle and Todie Winter, Princess Margaret Hospital, Patient and Family Library. Volunteers at the Patient and Family Library, Princess Margaret Hospital bring with them many different life experiences from a wide variety of backgroUinds. Often these individuals struggle with the roles expected of them within the Patient Education Program. In order to address th1e spectrum of skills required in thi1 s role the Patient Education Program has developed a compnehensive training program to ensure that volunteers are prepared ·for the high demands of the library environment and that staff are comfortable with their knowledge base. This poster demonstrates the strategies and resources that are used to improve th~ quality of libra/)' interactions and information ated them. Designers need to address common issues like user searches conducted by volunteers. needs, administration, content curIt will also highlight the processes taken to develop a comprehensive, rency and display consistency, encouraging user buy-in, and an evidence-based approach to train· increasing need for dynamic Web ing volunteers in the following work space for collaboration. This areas: library processes and resources, technology skills and on- session will present examples of line evaluation strategies, and psy· overwhelming, underused and dynamic intranet home pages, dia· chosocial skills. grams mapping user groups according to their workflow divi7. REDESIGNING YOUR sions, and a prototype home page LIBRARY INTRANET: reflecting short term recommendaIDENTIFYING UNIQUE tions. The challenge for any sysNEEDS FOR EFFECTIVE tems librarian or Web manager is REGENERATION to redesign their library's intranet Jessica Posgate, Alex to meet specific staff needs and MacCutcheon, University of unique organizational workflows. Toronto, Faculty of Information First generation intranet problems Studies. are common, and libraries will need to anticipate these issues as they lntranets are increasingly popular for library organizations, but these work to balance the immediate and future demands of library staff. systems are not always built to expand with the libraries that ere- 5. DIGITAL IMAGE PRESENTATIONS IN THE UTSC CLASSROOM Heather Glerum, University of Toronto Scarborough Library. MORE POSTER SESSIONS ON FRIDAY, FEBRUARY 2, AT EXPO 2007. See page 71. Using University ofToronto Scarborough as the locus for experimentation, this poster will look at the resources for working with digital images at UTSC and will concentrate on instructors of art and art history. The following questions will be considered: What are the main sources of digital images? To whom do these sources belong? How are they funded? How were they established? It will include a description of the resources and discuss special features of particular interest to faculty and how the resources can be added to, or otherwise tailored to suit the needs of individual faculty members or specific disciplines? Observations and conclusions will be presented. 6. VOLUNTEER BOOT CAMP: CONSTRUCTING AND DELIVERING A TRAINING PROGRAM FOR HOSPITAL LIBRARY-BASED VOLUNTEERS. Ask us about: OLA BOOTHS 522-524 Integrated library automation software acks for Windows www.stacks.ca 2001 48 oLa' s suPeR con FeRence