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www.oakvillebeaver.com The Oakville Beaver, Friday May 18, 2007 - 21 Charity BBQ CAA all about members Continued from page 19 "They can actually remotely connect to our computer so they can fix problems as they happen," said Colburne. The new design of the store has also given Colburne an office overlooking the sales floor. At the CAA store's previous Oakville location, at the corner of North Service Road and Dorval Drive which closed Feb. 28, Colburne's work quarters were considerably less comfortable. "It was a nightmare. I made a makeshift office in the back storage room," she said. Colburne feels she can be more effective now that she is up front where the action is. "I can see what's going on. I can quickly see if someone needs help and if they do I jump up and away I go." During a presentation Nick Parks, President and CEO of CAA South Central Ontario, also threw his support behind the new design. "I'd like to congratulate those involved in setting up this new format that we have. I think that it's a vast improvement over the offices that we've had up to date and I think the members are going to really appreciate the new format." Even with a party going on around them CAA employees continued to man their posts dispensing travel information to those partygoers who decided to take the opportunity to update their travel plans. "They're focused on the customer," said Colburne. "We're all about the members." LIESA KORTMANN / OAKVILLE BEAVER FOR A CAUSE: Volunteer Nancy Zavitz serves up hot dogs and hamburgers with other staff and volunteers at M&M Meat Shop on Fourth Line as M&M's across the country, including all the Oakville locations, Fired Up the Grill and celebrated Charity BBQ Day. The public could stop by and buy the fare to support the Crohn's and Colitis Foundation of Canada (CCFC). The two Oakville shops on Fourth Line and Sixth Line raised $3,828 while the entire chain raised just over its $1.9 million target. For the Health of Our Community Thank you Oakville Beaver! With over 49,000 emergency cases, 2,400 births and 22,000 surgeries annually, Oakville-Trafalgar Memorial Hospital (OTMH) is known for its great quality care, close to home. What is not well known is government funding only goes so far. It does not cover the purchase of medical equipment for hospitals. The Oakville Beaver has provided years of media coverage and sponsorship, organized the Oakville Beaver Golf Tournament and built awareness of the hospital and its need for community support. Thank you Oakville Beaver, for the health of our community! P: (905) 338-4642 F: (905) 257 -6758 www.oakvillehospitalfoundation.com