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www.insideHALTON.com · OAKVILLE BEAVER Wednesday, February 1, 2012 · 14 Oakville Dodge Service Department Committed to Customer Service With four years since their grand opening, the stateof-the-art Oakville Dodge Chrysler Ltd., retail and service centre is more determined than ever to see that their customers are 100 per cent completely satisfied. "Our motto is `Every customer, every time,'" explains Service Manager George Damovski. With over 16 years of managing successful dealerships, Damovski is completely committed to growing a team of experts while they go above and beyond for each and every customer. The facility, located one intersection south of Dundas St., offers local clients a neighborhood dealership providing top-notch sales and service. This is not your run-of-the mill dealership! The facility features 12, clean, bright and large service bays and the latest and greatest technologies, which means accurate diagnostics, shorter repair times and great service. The fine-tuned troubleshooting equipment means an efficient, more accurate analysis of what's happening with your vehicle. "Each year we put $40,000 to $50,000 toward training our service staff to ensure they go above and beyond for our customers and to keep them updated on new products and technology," he explains. "We aim for all of our technicians to achieve a `level four' training status which just gives our customers the extra comfort in knowing that we work as hard as we do to ensure their vehicle is fixed right the first time." Specializing in customer service, Oakville Dodge boasts a beautiful waiting area, which is a nod to modern comforts and amenities. The refreshment bar serves complementary Timothy's Coffee and bottled spring water. Clients can also access "no charge" high-speed wireless Internet. This means less down time and a pleasurable experience while you wait. Don't forget the children's area, which keeps the young ones occupied while Mom and Dad enjoy the shopping experience. Saturday hours are also in place for the convenience of their clients as well as shuttle bus services to get them where they need to be when waiting in the lounge isn't an option. Clients that enjoy that `new car smell' all year long can benefit from the inside and out spa services. In addition to the comforts and amenities available to customers, the facility also offers a parts department offering the best the industry has to offer. Looking for a new set of tires? Oakville Dodge is offering a great deal ­ buy three tires and get the fourth for free. And for those customers who have two sets of tires, tire storage is available in their large parts department. Keeping the service centre as `green' as possible is also very important to Damovski and his team which is why they recycle their plastics and used oils and fluids. Being a part of the community that has treated them Advertorial Photos by Chantal Ayotte/Metroland Media Group Clients need not to worry when they bring their vehicles to Oakville Dodge Chrysler Ltd., for service - the facility is staffed with highly-trained and experienced service professionals. Pictured above from left: Rick Smith ,Ken Arnold,Paul Shill,David Stillie,Mike Blair, Matt Portelli,Gord Gibbons, Service Manager George Damovski, Greg Symons,Kyle Tanaka, John Dart, Mark Mendonca,Alex Wolff, Davood Rezaizadeh so well is also very important which is why they sponsor the Oakville Blades hockey team and hold car washes for charity throughout the summer. Oakville Dodge is making servicing your vehicle fun with Special savings. Giving their customers the best service is by far the most important commitment they can give which is why they will be hosting special customer appreciations days each month. "Plus, if customers locate our Oakville Dodge Van and tell us where they saw it and the special, they will receive that special pricing on the specific service." This full service dealership offers a large, modern showroom providing a fantastic indoor selection. Take a look outside and you will notice even more vehicles on display. With both indoor and outdoor shopping, the experience is fun and easy! Exceptional customer service is the cornerstone of this organization. For more information about Oakville Dodge Chrysler Ltd., located at 270 Oak Park Boulevard, and all of the qual- The Parts Department has everything you could need for your vehicle ity services they offer call them 905-845-4211 or visit them from tires all the way to new windshield wipers and everything in online at www.oakvilledodge.com. between. Pictured above are Greg Symons and Rick Smith. Whether you are looking for a new or used vehicle, or needing service on your current vehicle, Oakville Dodge Chrysler Ltd., is a one-stop shop for all of your automotive needs.