Other recommendations approved include more recognition programs, more information semiâ€" nars, a focus on quality assurance be a way of increasing communicaâ€" tion between the president and auxâ€" iliary and senior, it suggested. Two of the recommendations approved at the board on Tuesday deal with communication between senior management and staff. Coffee with Dieter, regular coffee sessions with the president, would Bernstein said that 75% of employees believe there is a lack of communication between the board president‘s office, senior manageâ€" ment and themselves. In the study by consultant Howard Bernstein, of the Chisholm Associates, it was noted staff believe the style of hospital adminâ€" istration to be "more autocratic than in previous administrations". Morale blamed on lack of communication "If you open up the levels of communication, we can turn it around," Kuntz said. (Continued from page 1) aimed at increasing staff morale. He said communication is more the problem at the hospital than any style of governing it, and noted problems occur when people don‘t know what‘s happening. New Location 20 Club Sales Dealers â€" CGircuit Glen Abbey Recreation Centre, Oakville Saturday March 12, 10AM to sPM Stamp, Postal History and Postcard Location Exhibition and Sale V / ï¬e}hlé?im Wweek only y 1 % ? kA 47 BRANT STREET (across from Upper Canada Place) Youth Booth Free Admission Free Parking New Location New Dealers Huge Show "I would agree with that (decrease in the quality of care,)" said Kuntz. "But to think that we "That is a fact of life," said Kuntz, noting that with the continâ€" ued reduction of staff at the hospiâ€" tal, staff have noticed a decrease in the level of quality care. But as to the concerns by staff about the decrease in the level of quality of patient care or the wish to increase patient staff ratio, Kuntz was blunt: training and mmlmlzmg internal changes. "The Waterfront Festival‘s coming in June! It‘ll be a weekend of fun. .. morning, evening and noon. Be patient. Don‘t fret. The weather has to improve. Jake says think warm thoughts â€" you have nothing to lose!" PUD 3rd Line QEW to 3rd Line exit, North 1km, Follow signs A T FRFF Choice of fabrics styles All sofas sale priced. Regular $999 â€" $1099 Sofa Bed Regular $249 I QEW Glen Abbey P Rec Centre _ ; Kuntz noted at Tuesday‘s board meeting that while morale was "fairly" high among senior manageâ€" ment, he acknowledged that those at the grass roots level have low morale. He said the study noted that The recent study on hospital morale â€" which was initiated at the board level â€" revealed a high level of anger and frustration among hosâ€" pital staff who believed the quality of morale within the hospital walls. will put more people back into the workforce, that‘s not going to hapâ€" pen, unfortunately." Many more outstanding Spring Break Specials. So come on in and check it out. Prices in Effect until March 23/94. Shop early Allâ€"Stars (Chucks) (Imitation Docs) Up to _ Hihs Reg $4499 _ Lows 5999 Simply Bring In Your Old Shoes for a Deal on New Ones 1st Pair 10% DISCOUNT 2nd Pair 15% DISCOUNT 3rd Pair 20% DISCOUNT Adidas NAVY BLACK Men;s Youth Sizes Men‘s Nike Air Cross Trainer Ultimate _ _ Reg $99.99 Now... Mens, Ladies, Youth sies. Many colours to choose. for best selection! Men‘s, Ladies Kids Ground Level AND S0 IS es to each shoe. Highest qï¬mmmmuwwwwsm mwdinshwfllnfl that are in good shape will be donated to Goodill Reg. $69.99 Now... 125 Cross Ave. Trafaigar Wage 815â€"0150 Mens t â€" Reg $699Now... In a memo to Kuntz regarding the morale issue, OTMH public relations spokesperson Hilary Sadler said that it was noted in Bernstein‘s report that the morale study was conducted at a time when other issues were being discussed Nike Air Pegasus Mens t "The bottom line is we have to do something about staff morale," said Kuntz to board members on Tuesday. while the morale at OTMH rates slightly higher in comparison to other hospitals, OTMH staff itself rate it as low. Nylon _ Nylon 599 599 choose. Reg. 24.90 Now.. Many styles colours to oNE or e \ Â¥e2% ADVANTAGES OF FRENCH | IMMERSION. Men‘s Bata Reg $699Now... International Casual Dress Extreme Force 3/ ORSTOLDS %)\}‘IQON'TL’(M y Womens Satin Dyeable Wedding Shoes s to choose)Free dying She said the lack of communicaâ€" tion was a common note of comâ€" plaint among staff and suggested staff be informed of decisions of administration. She commented that the morale s survey gave stuff the opportunity to 2 make comments about the workings of the hospital and perhaps to "vent 1 their frustrations" about a range of § issues. such as the controversial name change and proposed value stateâ€" ment which includes the "customer" approach. Men‘s Ladies Merrell Sandals 3 stlyes t s 8100 Cit Cemï¬cate 3/4 ¥€ FIELDFRESHFARMS k CULOTTA winEs 3Â¥ GREAT LAKE ELECTRIC ¥€ LONG MANUFACTURING ORST Stiog Reg. $79.99 Now... by Steve Nease