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12-Orono Weekly Times, Wednesday, May 18» 1988 Classified Ads (Continued from page 13) FOR SALE SS LIQUIDATION $$ Buildings priced for immediate disposal. All items in stock. 30x40x14 53,800; 40x60x14 $5,990; 50x80 $11,260; 70x120 527,900. Various sizes available up to 120ft. wide. Factory direct clearance. Serious buyers only. All buildings priced for immediate immediate delivery. Call toll free 1-800- 387-2115, or l-416-858'-2446. STEEL BUILDINGS - Spring Clearance - We have limited steel left over from our largest winter sale ever - Save thousands while supply lasts. Paragon Structures 1-800-263-8499. 24 hours. Montreal Military SURPLUS: Work shirts $2.75; work pants $3.50; work boots $15. Send $3 for catalogue (Reimbursement 1st order). Military Surplus, Box 243, St-Timothee, Quebec. JOS 1X0. SPRING SPECIAL on Steel Buildings. We must sell now. Buy factory direct and save. Quality Quality Buildings, Quality Service. Call Pioneer/Econospan 1-800- 387-6896 "(24 Hours). Dealer inquiries inquiries welcome. 1988 Canadian COINS! Proof set S54.95, Silver Dollar uncirculated uncirculated $19.95, Proof $25.95. Mint Set $9.95. 53.50 registration, 8% Tax. Cheque, money order, Visa, Mastercard. All other coins, gold,, jewellery bought/ sold. Mint Products, 225 Metcalfe Metcalfe #302, Ottawa. K2P1P9. LIVESTOCK FOR SALE Qualified RED MEAT BEEF BULLS. Polled Hereford Charolais, Simmental and Angus. Also five registered bred Charolais Heifers, two registered bred Hereford Heifers. Mack James (613)257-2032. FARM NOTICE Elders Grain Company providing alternative marketing avenues for all traditional crops. Also offering contracts on new & exciting Alternative Cash Crops. For fall delivery into the Port of Prescott for all grains. Phone (613)925-4273 COLLECT. FOR SALE STEEL BUILDINGS. Quonset and Straight wall. A cheap building offers no flexibility, may even cost far more money. The answer - Miracle Span for the last thirty years. Thousands of people can't be wrong. Beware of imitations. Call tollfree 1-800-668-5111 Miracle Span. New system in place by Bell Canada This new system will be introduced introduced in the 416 area code in May of 1988, and is already operating in the 519 and 613 areas. Voice Response enlists the aid of computers and special voice recording recording techniques to handle parts of BUSINESS OPPORTUNITIES RESTAURANT, Hotel,, deli, bakery, butcher, grocery, submarine submarine & pizza equipment for sale or lease. Arctic Refrigeration Store Fixtures. Established 1945. Hamilton (416) 528-8528; Toronto Toronto (416) 283-2600. Welland (416)788-3433. CASH IN - CASH OUT. Coke, Pepsi, Libby's, Heinz - world famous famous drinks you will refill in your new, unique, cold pop/juice vendors with separate price settings. settings. Minimum investment of $11,980 secured as we supply freight, equipment installed in locations, locations, product fills, supplies etc. Own your cash business, your choice, part or full-time. Call/write (24 hours) for brochure. brochure. Solar Business Centres, 100 East Drive, Suite 200, Bram- alea, Ont. L6T 1B3. Mr. Halbot 1-(416)761-5705. Directory Assistance and Intercept calls. Directory Assistance refers to operators giving out telephone numbers to callers who dial 411 and 555-1212. Intercept refers , to Operators advising callers that certain certain telephone numbers they have dialed have been changed or disconnected. disconnected. For Directory Assistance, customers still dial 411 and tell the operator the name and 'address of the person whose telephone number they want. The operator will still have access to the same kinds of numbers, will select the listing number to be given to the customer. Then, instead of voice quoting the number; the operator will depress a Voice Response key and the system will report the appropriate information information to the customer. The downstream billing system will determine whether the customer should be charged for the call. Since the Voice ' Response system is handling the report phase of the call and sending billing information to the accounting system, the operator will be able to move on to the next call sooner. The information will be repeated so the caller has two opportunities opportunities to hear it and jot it down for future reference. On Intercept, Voice Response will handle,all aspects of some calls; in other situations, the operators will key in the intercepted phone number and the Voice Response system will report the appropria^ information to the customer. "Our operators will continue to handle the more challenging areas of the job -- listening to and inter preting a caller's request, then searching searching for the correct telephone number, " says Carol Stephenson, regional director - Operator Ser- "There will be times when operators will want to override the system to handle an entire call, for instance, if a caller is elderly or disabled. They will have the option to usé their judgement and do what is beSt to provide service to the customer." The use of part-time employees to handle increased call volumes in the past year means there will be no layoffs when Voice Response is introduced. introduced. The experience of telephone companies companies in the United Stated and other parts of Canada indicates customers will perceive service to be at the same high level they have come to expect. The sound of the system's 'voice' is natural, with normal intonation, thanks to special recording techniques techniques at Bell Northern Research. In Ontario, 1200 operators handle handle half-a-million Directory Assistance and Intercept calls each day and the calls are increasing at a rate of 6 to 12 percent each year. "Voice Response is a way of handling this phenomenal growth while ensuring that customer service is maintained at its current high level," says Stephenson. Wedding? Be sure to view the selection of Invitations Announcements Reply Cards and others at the Orono Weekly Times « , < ■ DOWNTOWN ORONO 983-5301