Daily British Whig (1850), 9 Feb 1918, p. 16

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Pe CT i t v ST Re af At your beck and call, day and night, always and forever, stand the great public utilities -- they are your obedient servants | The telephone, the street car, the electric light and gas have grown into the fibre of our lives--wonderful as they are, we have grown so accustomed to them that we no longer consider theip unusual. It is the purpose and policy of the undersigned 'companies to continuously maintain the service featiires you rely upon for your convenience and comfort. of It is our purpose -and aim' to render our service as efficiently, economically and courteously as human kind can perform. It is our wish to have you realize that though we deal in a mechanical ser- vice, we, too, must rely upon the human equa- tion in the operation of our business. . When you are put to an in: convenience owirlg to shortage of coal, re: member that you can use electricity to heat your _ home and do the cooking quite as well as the lighting. The present reduced rate puts electric heating today in reach of sfeverybody, i woh & - When your telephone is out of "» order, or your electric lights go out; or your street car is late or your gas stove. refuses to $ burn; it is because something has "gone wrong' and we are hurrying our repair men to locate the 'trouble and remedy i it. an - We are your obedient servants: Stop and think wht a world with- out these utilities would mean~try and picture your daily routine without their convenience -- imagine the difficulties their elimination would develop. ? Something may "go wrong" with our processes quite as easily as something : _ can go wrong in your own household--it is quite as easy to "burn out" a fuse as to burn a baking cake. It is always our aim to render 'our service intelligently, and an appreciative \ public is not an incident, but a vital feature of our success. {

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