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ee a ATA Tr Sal aa "A Family Tradition for 126 Years" PORT PERRY STAR - Wednesday, August, 5, 1992 - 13 Nestleton takes part in national consumer survey on postal changes Once they try out the new re- tail postal services offered by lo- cal business, rural residents give them top marks for overall satisfaction, according to a na- tional survey conducted by An- derson Strategic Research which included Nestleton. The survey found that 94 per cent of customers are satisfied with the postal services offered, 76 per cent of whom say they were "very satisfied." The survey, conducted in 27 sites across the country for Can- ada Post Corporation, ques- tioned more than 800 custom- ers on various aspects of the service at their local retail post- al outlet. The polling was con- ducted in June. This is the fourth rural customer survey conducted on behalf of Canada Post, and the rate of customer satisfaction has remained more than 90 per cent in each poll. Previous surveys were conduct- ed by Decima in 1988, Gallup in 1989, and by Decima again in 1991. Canada Post has been moni- toring customer satisfaction levels throughout its program to convert rural corporate out- lets to retail postal outlets oper- ated by local business, begun in 1987. Converting postal servic- es in this way strengthens the economic base of the commatni- ty and offers customers greater convenience and access than was available in the former cor- porate outlet. According to sur- vey results, a majority of resi- dents of these communities consider the program to be a step in the right direction. "Serving our rural customers Burney Samuel EE OF I OF FPR wor wt yy As Suddenly, in his 80th year, at home at Solina, R.R. 1, Hamp- ton, on Apnl 2, 1992. Born on September 9, 1912 at R.R. 3, Burketon, Cartwnght Town- ship. His parents were John Hooey and Annie Wilson iooey. He was married October 15, 1938 to Margaret Scott. He had resided on the family farm near Solina for 43 years. Prior to that at R.R. 3, Burketon for 37 years He was a life long farmer, farm- ing with his brother Roy. He was a self-taught electrician and self-employed for 30 years winng for local farmers and neighbors. He retired 10 years ago. He was a member of Eldad United Church and had served as a Steward and Elder of this church. He spent the last 11 winters in his mobile home at Brandon. Florida. He really enjoyed being a snowbird and was a member of the Brandon Trailer Park [Line Dance Club. He is survived by a daughter Barbara and her husband Lar- ry Spires, grandsons Robert and his wife Angela and John and a great-granddaughter Ashley, also a brother Roy Hooey. Pallbearers were: Dennis Bennett, Gabor Bendzsak, Doug Browning, Tim Chasse, Ken Knox, and Herman Rod. man. Interment was at Zion. Mitchell's Carnerg, , REXEEERR EE well through retail postal out- lets is important to Canada Post," said Gerry Roy, General Manager, York Division. "We are pleased that customers who have experienced the change first-hand, consistently express satisfaction with their present service. Once customers try this new service, they support it." The survey found 99 per cent of customers were satisfied with the friendliness of counter staff, 97 per cent liked the speed of counter service and the avail- ability of information. For 96 per cent of respondents, the hours of operation and the availability of postal products at the postal outlet were satis- factory. Anderson Strategic Research also examined the impact of postal changes on several is- sues in rural areas such as com- munity identity and social in- teraction. For each of these aspects, a large majority of re- spondents indicated the change has had a positive or neutral im- pact on their community. A very small minority (between 4 per cent and 9 per cent), believe the change was unsatisfactory. Eighty-seven per cent ex- pressed satisfaction with the new mode of mail delivery in their area. The results mirror those ob- tained in an urban customer survey, also performed by An- derson Strategic Research and released last week. That survey found that 98 per cent of cus- tomers in major urban centres are satisfied with the services offered through their local re- tail postal outlet. Margret Smith of Port Pe ry sustained minor Injuries last Sunday, following a single-vehicle accident on Regional Road 2 near Concession 3, Just south of Port Perry. According to police, Ms. Wilson lost control of the car, which then r are to blame for the accident, and no charges have been faid. olled over in a nearby ditch. Wet road conditions Still complaining about weather By Reta Reader A new month and a new week still finds us complaining about the weather but we're more ap- preciative to get a two good day weekend out of three. But we are still more grateful after see- ing what the Calgary area got. So many people go to Nash- ville to enjoy country music but here it was in our own area at the Lindsay Fairgrounds for three days over the weekend with Gordie Tapp, Lucille Starr, Ronnie Prophet, Eddie Eastman, Johnny Burke, Gene MacLellan, and others with many other attractions. We hope many area people includ- ing Mr. Allen of Allen Siding and his family of the island were able to attend as planned. Have you remembered to pur- chase your advance tickets for the chicken barbecue at the TT Ee Scugog Island Hall with three sittings Sunday, Aug. 16. No chance of getting wet as the area has been changed from the Scugog Island United Church to the hall where working is more convenient. Bonnie Gerrow is waiting for your call at 985- 7426. Do you look on the bright side of life? Or do you see worries and pitfalls round every corner? Once a lady and her husband made a bold decision. Twenty five years earlier they were told they couldn't Assorted COLD CUTS Buy Lib get 1/211 Hind Beef 'ont Bee' WLLL '% 'ng Loin ide Pork For the BEST MEAT in town talk to John or Gord We "STEAK" our reputation on it. an 180 QUEEN ST. « PORT PERRY + 985-2818 1 : 2-8 oz. salads '6 Dinner Rolls | A-1 HINDS "|| |OF BEEF cut & wrapped A-1 SIDES OF BEEF have children. Their sky fell in. But after a while they consid- ered adoption. Some said "Are you wise? You've no idea how the child will turn out?" The re- ply was - "Does anyone know how their own will turn out?" A baby girl was adopted and two years later, a boy. No two children ever turned out finer. They leave a host of sunlit mem- ories. The daughter visits her mother every week. The son, an artist, travels the world and recently gave his mother a wonderful holiday in America. The mother is now a widow, living alone and lives for her son's weekly letters and daughter's visits. Every night she gives thanks for the gifts of her children. Things wouldn't have turned out so well is she hadn't looked on the bright side.