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"A Family Tradition for 127 Years" PORT PERRY STAR - Tuesday, September 14,1993 - 9 Letters to the editor Customer service? From Page 6 Customer Service. The repre- sentative said she would check into it and call me back. After a week I started calling her, but she was always out or unavaila- ble. After three weeks I reached her. She said she had tried call- ing me several times but couldn't reach me. I use an an- swering machine at all times when I'm out, and check it daily, so that surprised me. She told me that because the car is so old, they couldn't do anything about it. I said "You mean, I'm supposed to try the spare tire and all the parts to make sure they. fit when I buy a car?" She said, "yes.' I realize that the car is seven years old, but this is factory in- stalled equipment which has never been used. How could I have been so foolish as to buy a car and not try out the spare tire immediately? How many people out there are driving cars who have never checked the spare Possible Island Community Hall meeting To the Editor: There will be an announce- ment shortly concerning a gen- eral meeting at the Scugog Is- land Community Hall, called by the "Save the Scugog Island Park" committee. Invitations are on the way to our M.P. our M.P.P., Chief Ed- gar and his two councillors and former Mississauga Chief Yvonne Edgar. Response to my letter last week has been heavy and favor- able. We look forward to an educa- tional discussion and question and answer session. I will be in the chair. Respectfully, Joel W. Aldred DFC, Scugog Island EMMERSON 193 QUEEN ST., PORT PERRY, ONT. | (416) 985-7306 LIL 189 ALL LINES OF GENERAL INSURANCE NATIONAL VG JE A Division of National Victoria and Grey Trustco y 0 i 1 YEAR ANNUAL INTEREST 6.25% - 5 Year Annual Rates Subject to Change without Notice. i DUAR ERB): » PIZZA 8& SUBS 80 Water Street, Port Perry *pree Delivery ™ Find us fast in 085-8448 Rimes C fri Pages" ™ A tire? Just about everyone who hasn't had a flat yet, I'm sure. I don't appreciate being told I'll have to go out and purchase another spare tire because of GM's mistake, but I'm sure that the auto wreckers I contact, to try and exchange this useless (but new!) tire will be a lot more helpful than the company who made this car and the dealer- ship who sold it! I have read that GM is trying to improve its image of custom- er service. I suggest that they start with the dealerships who are representing and selling their products and end with their own customer service de- partment who gave lame excus- es about not being able to reach me, and made no effort to im- prove their poor image by sim- ply exchanging one brand new spare tire for a proper sized used one. Perhaps GM should put a sticker on their new cars that says: Warning: All new owners are required to check that the spare tire fits the vehicle it comes with before the warranty expires. After that "Buyer Be- ware." I'll certainly remember to check the spare when I pur- chase my Chrysler, Honda or Toyotain a few years! Sincerely, Tim Lang, Blackstock "NAPOLEON MODEL 3014 GAS INSERT © 30,000 BYU's © Tested As A Heater © Ne Electricity Required » Optional Thermostat o Adjustable Heat Flame © Automatic On/Off Blower o Certified 76% Efficient Plus More KARATE PARTICIPATION ate but | Sp pl ifn rr this do IE | wl i others in the same situation. This gs a special nioht to hel) (dering learning IR If vou have been Come and yom mn Bring some loose athing &.. JOIN I US \Vi{olp a WD To MN [CF=Tg a RVVi1i a RV/o1U [dein lle [(STa WV HA: ( €] 2) T=] | Ee [51 =] [el HWY (ol (GIFS I of a1 =] =] Lal [pli eTe [ed (o]gVA ei FETISHES] Hl 215 MN [e Xo) o)ieF=1i{el3]) 15258 Simcoe St., Port Perry 985-0205 73 Brock St. W., Uxbridge 852-3093 2 0 671Y J 0) SE id HIRYU BUSHIDO KAI Martial Arts Centres ria GAS & WOOD FOR '93 NAPOLEON GAS STOVE MODEL GS 3500 ¢77% Efficient L107: a (H{T=1e MeN 2 CELT RSI Ee Ele ePanoramic View Of Fire esAutomatic Thermostatic Control A [VER [eT :R OVE RI DG FREE ESTIMATES oPROFESSIONAL INSTALLATIONS (WETT CERTIFIER) oCERTIFIED SPACE NEATING SYSTEM FIREPLACE & SPA ADT Oh STAR 60 Vanedward Dr, #7, Port Perry YOUR PORT PERRY 985-0715 GAS DEALER * pepperoni * bacon * onfons * mushrooms * green peppers * red pepy punto 20 slice pizza BIGFOOT. = MEDIUM-zsicepizza [2 with 3 toppings of your choice! 99 phus tax Expires Sept 30/93, FREE DELIVERY FREE DELIVERY No substitutions please,