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PAGE IN - IM.AIMM VI l it KHIOAY, OCTOBER 1976 federal Trade Commission Protects Mail Customers "Thumbing through a sales Catalog, choosing merchandise and dropping an order in the mail can be fun and an easy way to Christmas shop," ac­ cording to Postmaster LeRoy Smith "Most mail order firms rely on repeat business and usually provide fast shipment and quality merchandise. That's good business," he said. "However. "Postmaster Smith warns, "if you order mer­ chandise by mail and must wait a long time to receive it or never get it all - that's bad business." Postmaster Smith points out that a Federal Trade com­ mission rule now protects customers who order merch­ andise by mail. The rule gjves customers the right to know when to expect shipment of the merchandise. For example, if an ad indicated a "Rush" shipment in less than a week, the manufacturer must do so within that time. If no date is stated, the items must be shipped within 30 days. The right to cancel the order when shipment is not made within the stated time or the maximum 30 day period. The firm must indicate the delay and provide a free means for the customer's response, such as a postage-paid postcard. Customers may cancel the order or agree to the new shipping date. The right to receive a refund when canceling an order because shipment can not be made within the prescribed time period. The seller must mail the refund within seven days after a customer cancels. ELECT A WINNING TEAM McHENRY COUNTY BOARD DISTRICT II McHENRY, NUNDA & BURTON TOWNSHIPS VOTE FOR FOUR DONALD P. DOHERTY PUNCH NUMBER <8)149 (8)150 <8> 151 <8>152 CHARLES (CHUCK) WEINGART-- PAT DUSTHIMER TIM FLANAGAN INTEGRITY -- EXPERIENCE -- INVOLVEMENT NEED A RIDE TO THE POLLS? CALL 385-1287, 385-0810, 653-6310 VOTE DEMOCRATIC NOVEMBER 2nd Paid for by Dem. Dist. II Fund Raising Comm., Donald P. Doherty, Chairman I If there is a credit sale, the firm has only one billing cycle to make the proper adjustment to the customer's account. The rule, however, does not apply to the following mail order service: Photo Finishing; Magazine Subr scriptions; Serial (more than one) deliveries except for the initial shipment; Seeds and growing plants; C O D. (collect on delivery) shipments; and credit orders where the customer's account is not charged prior to the mer­ chandise shipment. When dissatisfaction occurs and the mail order company does not comply with the rules, the customer should contact the firm once more. If no results follow, two courses of action may be taken. If the customer feels the company has not fulfilled its obligations under the Federal Trade commission rule, a short letter-outlining all of the cir­ cumstances - should be mailed with a copy of the ad to: Director. Bureau of Consumer Protection (MO-P), Federal T r a d e C o m m i s s i o n . Washington, D.C., 20580. "On the other hand," Post­ master Smith said, "when customers feel that they may be victims of a mail order fraud or believe that the postal service may help resolve a dispute with a company, they should immediately contact local postal officials at 815 385- 0816. "We are interested in protecting the public from promoters who exaggerate in their advertisements and try to erode confidence in shopping by mail, expectally at Christmas time," Postmaster Smith said. It's surprising how peo­ ple can be manipulated by the dollar. SS 6 m Anniversary progress! mchenry New members were received at Shepherd of the Hills Lutheran church, Sunday, Oct. 24. Shown first row, left to right, are Robert Panning, Jr., Laurie Panning, Denise Rudel, Virginia Rudel, Mike Rudel, Barbara Mahon and Susan Mahon; second row, Tina Redalen, Nancy Redalen, Audrey Panning, Linda Panning,Sandy Mahon, Sandra McLaughlin, Bryan McLaughlin, Bernice Wilke and Barbara Gerth; third row, Megan Redalen, Pastor Arthur Knudsen, Robert Panning, Arthur Wilke, Theron Redalen, Ron Kot and Pastor Roger Schneider. New Members Received In Lutheran Church New families were received into membership at Shepherd of the Hills Lutheran Church, 404 N. Green street, McHenry, Sunday, Oct. 24. A service of reception for the families who transferred from other Luther congregations was held within the 10:30 a.m. worship service. Each of the families was in­ troduced to the congregation and received a certificate of church membership from Pastor Roger Schneider. The congregation greeted the new families in a receiving line at the door of the church at the conclusion of the service. The new members received included Henrietta Earle, Sandra McLaughlin, Bryan McLaughlin, Robert Panning, Linda Panning, Audrey, Rob and Laurie Panning, Sandy Mahon, Susan, Barbara and Paul Mahon, Leroy Gerth, Barbara Gerth and Theodore Gerth, Theron Redalen, Nancy Redalen, Megan and Tina Redalen, Dennis Rudel, Virginia Rudel, Denise and Mike Rudel, Ronald Kot, Ar­ thur Wilke, Bernice Wilke. An evening reception honoring the new members will ^ be held soon and is being planned by Evangelism committe co-chairmen, Wally Johnson and Ted Anderson. Skorberg STARTS 9 a.m. SAT LASTS TIL 5 P.M. sous CHUB ON GUARD...Efraim Ortiz plays with "Leo," a 16- month-old male lion, who Ortiz "hired" to stop burglaries at his San Juan, P.R. auto repair shop. The lion, which Or­ tiz got as a gift, is tethered just inside shop gate. Ortiz put the lion on station a few days after sneak thieves broke into the shop, killed his two doberman pinscber guard dogs and took $17,000 worth of machinery. 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