www.insidehalton.com | OAKVILLE BEAVER | Thursday, October 20, 2016 | 58 YOUR BEST SOURCE FOR LOCAL JOBS Careers Careers Careers General Help General Help General Help General Help General Help General Help To book your career opportunity call 905.632.4440 General Help JOB FAIR NOW HIRING PART TIME POSITIONS The Circulation department at The Hamilton Spectator, a division of Metroland Media Group., currently has an opening for Part time Customer Service Representatives This position will consist of approximately 25-30 hours per week. The schedule will be comprised of various shifts from Monday to Friday (6:00am to 8:00pm) and Saturdays (7:00am to 4:00pm) and may change subject to department needs. KEY ACCOUNTABILITIES · Outbound calling for the Spectator as well as for internal clients and partners. · First point of contact in a customer service role, answering general phone and e-mail inquiries and providing solutions in a timely and professional manner. · Provide excellent customer service in addition to maintaining positive relationships with customers. · Accurately update and verify customer information and managing additional Excel tracking sheets and internal database. · Communicate with managers and team members as needed regarding client data and confirmation of information. · Special projects and other duties as assigned. · As part of this role, you will be required to handle credit card information. Metroland Media is PCI compliant company, and requires people in this role to take PCI training to handle cards in a safe and compliant manner. WHAT WE'RE LOOKING FOR · Must have High School diploma. · Previous outbound calling experience an asset · Superior customer skills including having the ability to placate challenging and demanding clients. · Proficient with Microsoft Word, Excel, PowerPoint and Outlook. · Strong written and verbal communication and competent listener. · Strong administration skills with accurately updating and maintaining information. · Capable of taking initiative and can work independently with minimal direction. · Ability to excel in a fast-paced, deadline driven and demanding environment with strong attention to detail. · Effective organizational skills, ability to manage time and prioritize tasks appropriately. · Successfully handle confidential information and use appropriate discretion. · Have a positive attitude and be self-motivated. OUR AODA COMMITMENT Metroland is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Metroland will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview. If this sounds like a fit for you please apply by October 20, 2016: Please apply to our external posting portal: https://careersen-metroland.icims.com Job # 2016-1809 Thank you for your interest. Only those candidates selected for an interview will be contacted. Technical/Skilled Trades Decks & Fences Flooring & Carpeting FLOORING: HARDWOOD laminate and installation call today 647-223-5353 R&E Flooring Ltd. 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