He has attracted customers from far and wide to his Milton tire shop, and when in recent years he noticed he was attracting clients from Oakville, he considered an expanâ€" sion into the town. The time was right six months ago, when he opened his second outlet to enable him to offer better service to some of his newer corporate accounts, as "My goal is to keep the customer satisfied regardless of how busy we are," explained Manchisi recently. "I never cut on service. We could do 28 tires instead of 20 a day, but the person might not come back. "We want to satisfy everyone." J.D. Tire opened at 555 Main Street East, in Milton in one unit, in an industrial plaza in 1983. He now stretches all the way back through Units 2, 3, 4 and 5 â€" a fitting symâ€" bol of the way he has survived the upâ€"andâ€"down cycles of the last 10 years. Manchisi, the owner of two J.D. Tire outlets including the sixâ€" monthâ€"old unit at 407 Speers Road in Oakville, succeeds because he takes control of all important aspects of his business and injects his own personal credo, which is that customer satisfaction must always come first. Advertising feature by DON WALL Not once, but twice now in the past 10 years, Manchisi has defied conventional wisdom and opened new business outlets right in the teeth of a recession â€" and prospered. Jack Manchisi is a man who likes challenges. Service top priority at recession beating tire shop entrepreneur Is this man not intimidated by doomsayers who until the recent economic upturn suggested that a recession was a risky time to open a new business? In a word... No. "What has kept us in business is that we are very competitive, and we offer great service â€" much better service than anyone else around," said Manchisi emphatically. "We always keep things under control. We pay our own rent; we buy and sell our own tires; we install them ourselves." well as, to his old Oakville cusâ€" tomers. "I have no fear whatsoever (of opening during tough economic "My goal is to keep the customer satisfied regardâ€" less of how busy we are. I never cut on service. We could do 28 tires instead of 20 a day, but the person might not come back." â€" Jack Manchisi DEBBIE BADOWSKI, M.D,, LINDA ZIMMERING, M.D,, DENISE GRANT, M.D. Maple Grove Village 511 Maple Grove Drive Oakville are pleased to announce the opening of their practice limited to treatment of acne The main lines sold at J.D. Tire are Michelin, Uniroyal, and BF Goodrich â€" but, as you might have suspected, Manchisi will look around for the best deal on another brand of tire if a customer has a favorite. "Nobody controls us," he said. "If a customer prefers a certain tire, I will locate it." If there happens to be a manufacâ€" turer‘s defect in a product, J.D. Tire will take care of the purchaser. "We coâ€"operate with the customer," says Manchisi. "If it‘s the tires fault, we‘ll take care of it." times). I don‘t expect miracles. These are crazy days, but everyâ€" thine is under control." No Referral Necessa oAp]?ointmenls $ * Nautlus e Circutt Traming * 37 Aerobic Classes Weekly *+New Equipment An * New Step Mill * Lifecycles, Stairmask * Saunas * Tanning Salon * Free Weights * Babysitting Service * Personalized Program _ *Personal Tramer Awn 467 SPEERS RD., 849â€"1021 //R // TIME TO JOIN... _...Shape up for the holiday e Cirewt Traiming * New Equipment Ariving * Lifecycles, Stairmaster * Tanming Salon * Babysitting Service e Personal Traimer Available