Whitby Free Press, 5 May 1982, p. 13

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WHITBY FREE PRESS PROGRESS, EDITION, WEDNESDAY MAY 5,y1982, PAGE 3 JCL a leader h tele phone systerns Foundation of Canada, the 'Construction and Safety Association and the Manpower and Im- migration Departinent of the Federal igovern- ment. The Whitby office' started off with a staff of four and LeBlanc is con- fident that it wll grow in the near future to In- clude more sales repre- sentatives and between four and six technicians. dis office serves Durham Reglon and the outlylng areas as far east as Cobourg and north to Peterborough. . Communications is absolutely vital to everything that we do and one Whitby com- pandy is devoted entirely to making communica- tion easier and more ef- ficient. JCL Telcom Corpora- tion is one of Whitby's newest additions to its business commumity.. Although the com-. pany only came into beingi 1977, JCL is already an acknow- ledged leader in the field of interconnecting telephone systems. The firm got its start when the Canada Radio Television and Tele- communications Com- mission (CRTC) ruled, that user-owned equip- ment could be hooked up to Bell Caniadas'stele- phone Uines throughout Ontario and Quebec. The company was started by J.C. LeBlanc, himself a former Bell employee. In fact, his first contract was cable installation for the communications giant. <JCL Telcom is the sales vehicle' for JCL Teleconnect Limited, both of which are 100 per cent Canadian owned companies whose sole business -is the design and provision of tele- phone communications systems. The Whitby office of the firm is managed by Ross Batten, who is famiiar to many local residents as the north ward representative on Whitby Town Council. In fact, LeBlane says Batten was the big rea- son why the company located its first branch office in Whitby. "We're here for the long termn, JCL's presi- dent says. "We're here to save a guy dollars. " According to leading financial experts, many businesses using a large number of telephones can save money through the purchasing of its own equipment. -LeBlanc adds that for many-- businesses the telephone is their "life's blood." " IWithout a telephone system they can't do business." 1He says- that his Com- pany will selI, design, install and maintain practically any tele- phone system. "We're a full service company," LeBlanc claims. In fact, JCL is 50 proud of its service record that they will pay a $50 per hour penalty if their service technician does 1flot appear to repair a customner's system at the agreed time. JCL also dlaims that they will have a techni- cian on the customner's premises within two hours of receivinig a cal should he experience a total system failure. However, while JCL provides aI these ser- vices, LeBlanc main- tains that he 'is not in competition with Bell Canada despite the fact that 20 of his 40 emn- ployees used to work for "ol' Ma Bell. " He also boasts that JCL hired the very best people it could find away from Bell, which has been known to offer promotions and salary hikes to these people to get them back into the fold. "Bell isn't really our competitor, " LeBlane says. "We're just in the. same market." Despite his admira- tion for Bell Canada, he does have somne criti- cisms of the virtual monopoly. "'They haven't been, providing the best of service, " LeBlane claims. "They haven't really responded. " But he is also, careful to point out that "they have always been there and they always will be there. " Some of the young compapiy's most well known clients are the Durham College of Ap- plied Arts and Techno--, logy (for whomn 208 tele- phones wI ill be in- stalled), the Kidney YOURTÉLEPHONE SYSTEM Serve You Bette.r Because 0f a a OUR PRODUCTS!1 -NORTHERN TELECOM - VANTAGE 12 & SMI -MITEL - SX-20, SX-100, SX-200 -PLESSEY - Ki, K2 -TOSHIBA TELECOM " STRATA 111 -IWATSU AMERICA - OMEGA -.T.T. - SYSTEM 3100 -AMERICAN TELECOM - FOCUS * .OUR PEOPLE!1 J. C. LeBLANC - President WHUTBY OFFICE Ross Batten - District Manager Rick Mancini - Sales Representative Murray Robertson - Sales Representative Joanne Costantino - Receptionist Supported by a Service Departmen t Representing 180 Vears of Telecommunication Experience. **OUR SERVICE!I Selecting the right telephone equipment for your business will flot solve ail your problems even, when if's as reliable as ours. You need more from an interconnect company. You need service. Our team of 45 specialists was created to provide service - from system selection. design and sales to ongoing training, installation and maintenance. If you want more than cost saving and added features talk to us -the experts in the interconneci industry. JCL will give you long term commitmenîs and service guarantees. We have one of the largest and most qualified technical forces in the area. In fact we are so confident in our service that we of fer a $50.00 per hr. penalty clause if service time frames are flot met. Telcom Cor0porati.on 1380 Hopkins- St., Whitby 668,ol -ff7222 w a à a J C k 11111

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