PAGE 8;WHITBY FREE PRESS, WEDNESDAYl OCTOBER 4, 198k whitby business Chmber earns about success ion panning By Trudie Zavadovies Don't dwell on the past, look to today and toinmorrow and take responsibility for your own success. That was the main message at the recent meeting of the Chamber of Commerce. Guest speaker Charles de Manbey chose 'succession plan- ning' as his topic for the after- dinner speech. A graduate of the University of Saskatchewan with a degree in business and commerce, de Man- bey has worked in the oil, power and retail industries. He has specialized in staff development, customer service, succession and career planning and, since his recent retirement has worked as a consultant in rhanagerial con- ce pts. Succession planning is a management process developed to ensure that companies have the talent to run smoothly. "What do we do if a key person gets hit by a truck," said de Manbey. "The cream of the crop often rises to the top, therefore there seems no scarcity of man/ woman power. But sometimes the cream moves across the street." For these surprises, de Man- bey suggests that corporations and employees prepare them- selves. For businesses, he outlined some signals which warn that the need for succession planning is imminent - shortage of mana- g erial talent; people don't deve- op fas t enough te fill key jobs; dissatisfaction with the results of some previous managerial selec- tions; difficulty in retaining the best talent; and when it's tough to get away, even for a vacation. "Succession planning is a deli- berate process te help people prepare for the future. Big com- panies go after young people, nurture them, then plan reten- tion strategies to hold onto them," says de Manbey. "Every company needs one compelling reason for doing it, one reason so com pelling that tbey can't say no. It's the most expensive deci- sion you make in organization and consumes a lion's share in time." He emphasizes that companies need to know their reasons for a ping this process - a desire to fïl 0 to 90 per cent of key jobs from within the organization by people who know the business and who have been successful in- their jobs; desire to have more confidence in the selection of key personnel; desire to have at least one back-up ready for key jobs; need to focus on a rahartA program of work experience designed to help people prepare for the future. "Take a look at the people you've got, where you're going, and what needs to be done. Do this through gour managers, not around them.' "Assess workers on results and behavior, how they do their job and get results," says de Man- bey. "There are two kinds of* inormation, factual and opinion. The assessment process should be based on the factual, how a person behaves strategically, operationally and personally. "Examine how a person actually behaves in a range of situations, then look at what range of situations are likely to occur in their present job and in the succession job. The objective is to test. people in situations before actually giving them the job. "Each person has a personal responsibility to get on with their own development," says de Man- bey. "We ask our managers to be coaches rather than teachers. A corporation doesn't decide who is geing to be in the succession p Ian. It is the person's responsi- ility to show their ability. «Deal with today, influence tomorrow. Don't sît and talk about the yesterdays that on one can't do anything about." Dog grooming service begins By Trudie Zavadovies Happy Tails, Whitby's newest salon for canine care, provides grooming for dogs with an em phasis on personal service and consultation. Open only three weeks, owner Jenny Perry already has custo- mers coming back for repeat visits with their dogs. wI've always wanted te work with animaIs," says Perry who has worked with one of the five master groomers in Canada. "I offer a more personal ser- vice," says Perry. "I really want people to have done to their dogs what they want done.» Although there are standard cuts for many of the dogs, Perry feels her sense of creativity is stimulated. "German shepherds generally ust get a bath and a comb-out, b re are 20 different cuts ru can give a peedle,» says She is equipped to handle up to five dogs at a time, but bylaws prohibit keeping any overnight. It usually takes between three to five hours to groom a dog. She has a raised tub with IF YOU NEED TAX BREAKS IN 1989 THESE SEMINARS ARE A MUSTI Developed and Presented by DIETER W. KIRNER with special guest lecturers Real Estate Expert PAUL LINDEN and noted Lawyers THOMAS CURRAN & WAYNE CUSACK Corne hear Durham Region's best known tax savings expert, Dieter Kirner. Mr. Kirner is widely recognized as the pre-eminent local lecturer for both govemment & private industry. TOPICS TO BE DISCUSSED AT THIS FREE SEMINAR! • RETIREMENT PLANNING IN GENERAL-RRSP'S/RRIF'S, ANNUITIES • LIMITED PARTNERSHIP & TAX SHELTERS • TAX REFORM, THE TAX SQUEEZE & YOUR FUTURE TAX PLANNING • INVEST IN PRIME RENTAL & COMMERCIAL REAL ESTATE & SAVE TAX • INVEST IN AN EXCITING, BRAND-NEW CONCEPT: SAVE LARGE AMOUNTS OF TAX & USE YOUR CAPITA L GAINS EXEMPTION • INVEST IN MORTGAGES & GENERATE VERY HIGH INTEREST TWO SEMINAR TIMES FOR YOUR CONVENIENCE Afternoon SemInar 1:30 p.m. Evening Seminar 7:00 p.m. THIURSDAY.. OCTOEBER 12, 1989 Oshawa Public Library Auditorium ADMISSION FREE-PlÈEASE CALL MICHELLE 571-0771 D.W.KIRNER & ASSOCIATES FINANCIAL ADVISORS INRET7REMENT& TAXPLANNING 717 KING ST. W., SUITE 1, P.O.BOX 133 OSHAWA, ONT. L1H 7L1 movable steps that enable her to groom dogs of any size. She uses a high-velocity dryer which is one of the newest and most innovative tools used in the grooming of animals. Every dog who gets a bath also gets a clean-up of nails and ears. Perry has flea baths and hot-oil treatments for dogs, has dif- ferent shampoos for different skin types, and uses a cream rinse when necessary. "It's unhealthy for a dog not to be groomed " says Perry.~ "Their pores get clogged and they get sick. "Generally more people own pets these days and regard them more as members of the family." Tourlsm strategy discussed Forty tourist-related businesses discussed the direc- tion tourism should be taking locally, at a meeting of the Tour- ist Association of Durham Region ( TADR) last week at the Dar- lington nuclear generating station information centre. "It was basicallya preliminary strategy meeting,» said TADR member Norm Leigh, of the economic department of Durham Region. "It was a brainstorming ses- sion." Leigh would not discuss any of the ideas put forward by businesses. "We will be putting all the data together with the results available sometime in Novem- ber," said Lee. Newest pizza parlor on Michael By Trudie Zavadovic. Pizza's Here, one of Whitby's newest pizza parlors, offers tra- ditional toppings with a unique cr ust and lots cf cheese. 'It's an alternative to tradi- tional pizzas," says Mike Vanier, co-owner of the pizza parlor on Michael Blvd. "It is a drier pizza with a high crust and doesn't have that oily taste." Pizza's Here is strictly takeout and delivery and getshplenty of business from the schools just across the street. This week they have an order for 1,000 indivi- dual slices of pizza at a local school. "We hope to get into the east end of the city," seys Vanier. 'lic eVar Amputations of Canada... Safty Is CHAMP No Accident Program "We opened in Whitby because it has all the features of a large city and still offers a small com- munity atmosphere. . RECYCLING ONE j I TON OF • NEWSPAPEQS SA VES I 19 ThEES 115W Lake Ontario Steel Company PUBLIC OPEN HOUSE on the Proposed Automobile Shredder By-Product Berm LASCO is proposing the development of an on-site berm (landfill) to dispose of by-product produced from it's automobile shredding operation in Whitby. The planning and approval of the proposed berm is subject to the provincial Environmental Assessment Act. LASCO has recently completed a draft version of the environmentaî assessment document, which has been submitted to the Environmental Assessment Branch of the Ontario Ministry of the Environment for comment. The public is invited to attend an open house with respect to the proposed berm. LASCO staff and consultants will be available to provide information and discuss: • the demonstration berm and ongoing monitoring activities • the draft environmental assessment (EA) document and the EA process • specific studies relating to hydrogeology, engineering, the natural and social environments The open house will be held: THURSDA Y, OCTOBER 26, 1989 Centennial Community Centre 416 Centre St. South Whitby, Ontario 2p.m. to 10p.m. For further information on the proposed berm, contact: Ron Deeth, Berm Project Manager, LASCO, Hopkins St. S., Whitby Ontario, L1N ST1 Whitby: 668-8811, extension 732, Toronto: 364-6136, extension 732 t, 4